Customer Service Representative

2 days ago


Richfield, Idaho, United States Diakon Logistics Full time
Job Summary

We are seeking a highly organized and customer-focused individual to join our team as a Dispatch Customer Service Representative. This role will be responsible for providing exceptional customer service, scheduling appointments, and performing various administrative tasks.

Key Responsibilities
  • Answer and screen calls, schedule appointments, and provide customer service
  • Organize and maintain office files, supplies, and equipment
  • Determine priorities and multitask to meet deadlines
  • Prepare invoices, data entry, and other accounting functions
  • Maintain accurate records and files
  • Contribute to team effort by accomplishing related results as needed
Requirements
  • Bilingual skills, with Spanish a plus
  • Data entry skills and computer literacy
  • Excellent customer service and communication skills
  • Ability to multitask and prioritize tasks
  • Organizational and time management skills
  • Reliability and decision-making skills
What We Offer

Diakon Logistics offers a comprehensive benefits package to full-time employees, including health, dental, and vision insurance, a 401(k) plan, paid holidays, and vacation time.

This is an in-office position, with shift hours from noon to 8:00 PM, Saturdays required. We offer a competitive hourly rate of $16-$17, with bonus potential.



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