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Bakery Sales Associate

2 months ago

De Pere, Wisconsin, United States Festival Foods Full time
About Festival Foods

We are a Wisconsin family- and employee-owned grocer that is committed to giving back to the communities it serves and providing guests with exceptional service and value. We operate +40 full-service supermarkets across the state of Wisconsin.

At Festival, people are at the top of our list. You'll see it in everything from our daily interactions to how we treat our guests even in our extensive associate benefits and programs.

Job Summary

As a Bakery Clerk, you'll be at the heart of our bakery operations, ensuring every guest receives exceptional service. You'll assist guests in finding the perfect bakery items, take special orders with precision, and package products with care. Your creativity will shine as you contribute to our bakery offerings, enhancing special occasions and everyday moments alike.

Key Responsibilities
  • Customer Service Excellence
    • Provide exceptional service to our guests.
    • Assist guests in locating specific bakery items and handling special requests with care.
    • Take accurate orders for cakes and other custom bakery products.
    • Answer phone calls courteously and helpfully, providing information and assistance as needed.
  • Merchandising
    • Package and price items, maintaining quality and minimizing waste.
    • Replenish bakery products to ensure availability and appealing display standards.
    • Monitor and manage stock levels, restocking products promptly to meet demand.
  • Food Safety
    • Ensure product freshness and presentation by rotating stock and removing outdated items.
    • Maintain cleanliness and organization of work areas, shelves, and the sales floor.
    • Adhere to food safety protocols and maintain accurate records.
    • Uphold Festival's quality standards, ensuring product quantity expectations are met promptly.
  • Flexibility
  • Honor Commitments
Requirements
  • Customer Focus
    • Ability to deal tactfully and effectively with guests and all personnel.
  • Communication Skills
    • Good oral and written communication skills.
  • Safety Awareness
    • Complete understanding of all safety requirements and company safety policies.
Work Environment
  • The physical demands and work environment described below are representative of those that must be met by an associate to successfully perform the essential functions of this job.
  • Standing for extended periods of time (80% of time)
  • Lifting up to 50 pounds on an occasional basis (20% of time)
  • Frequently near moving machinery (50% of time)
  • Occasional exposure to extreme temperatures (20% of time)
Benefits
  • Associate Discount
    • Enjoy an industry-leading 15% off your grocery purchases for you and your immediate household.
  • Weekly Pay & Premium Pay
    • Hourly associates are paid weekly, providing more frequent access to their funds.
    • Part-time store associates are paid a $1 premium per hour on Sundays and select holidays.
    • Hourly full-time store associates receive time and a half on Sundays and select holidays.
  • Two-Week Advanced Scheduling
    • Better Planning. Better Balance. We provide our associates with their schedules two weeks in advance, offering greater predictability & flexibility.
  • Vision & Dental Insurance
    • Part-time and full-time associates are eligible for vision insurance and two dental coverage options that are designed to fit your needs.
  • Support
    • Our associates receive support for their total well-being; including 3 weeks of paid parental leave, a fitness reimbursement program offering savings off of fitness membership fees; our EAP (Employee Assistance Program) and LEAPCare Care Coaches, which provide associates confidential care related to hospital visitation, conflict resolution, stress management, marriage or divorce, family issues and depression or anxiety.
  • Save for Your Future
    • Offering both a 401(k) and Employee Stock Ownership Plan, we're proud to support our associates in planning for retirement by offering two retirement savings plans. The 401(k) plan empowers associates to save a portion of their paychecks for retirement. Festival Foods has an annual discretionary match to help our associates reach their savings goals. Our ESOP is a retirement plan above and beyond a 401(k) plan that gives associates free ownership in the company and an opportunity to share in Festival's growth and success.