Multi Unit Restaurant Operations Manager
3 hours ago
A successful Multi Unit Manager at T Mart is responsible for leading the overall operations of multiple restaurants, driving results through continuous employee coaching, training, and sales and profit growth. This role requires strong leadership skills, the ability to drive results, and a passion for delivering exceptional guest experiences.
Key Responsibilities:- Lead the overall operations of multiple restaurants, including recruiting, hiring, onboarding, training, and management development.
- Manage budgets and ensure that restaurant managers and crew are delivering great guest service and executing applicable brand standards and procedures.
- Create and maintain a people-first culture in the restaurant, ensuring a safe, secure, and healthy work environment.
- Monitor, follow up, and report training progress, and ensure that brand standards, recipes, and systems are executed.
- Lead team meetings to communicate relevant operations information, such as seasonal products.
- Identify and support systems to control costs and maintain budgets, and provide coaching and feedback to restaurant and assistant restaurant managers.
- Support sales goals by developing action plans for seasonal forecasting, and ensure that tools and systems are in place to roll out new products, systems, and processes.
- Associate's degree in a related field or equivalent in education and experience.
- Fluent in English.
- Microsoft Office proficiency.
- Facilitation and presentation skills.
- Written and verbal communication skills.
- Proven success in QSR management and multi-unit experience.
- Drive-thru experience and service experience are essential.
T Mart is an equal opportunity employer and welcomes applications from diverse candidates. We are committed to creating a workplace that is inclusive and respectful of all employees. If you are a motivated and results-driven individual who is passionate about delivering exceptional guest experiences, we encourage you to apply for this exciting opportunity.
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