Cake Decorator II
1 month ago
We are a Wisconsin family- and employee-owned grocer committed to giving back to the communities we serve and providing guests with exceptional service and value. With over 40 full-service supermarkets across the state, we strive to make every celebration a bit sweeter with our artistic touch.
Job SummaryWe are seeking a skilled Cake Decorator II to join our bakery team. As a Cake Decorator II, you will utilize your creative talents to craft stunning desserts for special occasions, ensuring that each product meets the highest standards of quality and guest satisfaction.
Responsibilities- Artistic Cake Decoration: Top, finish, and decorate a variety of bakery products, including bars, pies, cookies, doughnuts, cupcakes, and cakes.
- Create Eye-Catching Displays: Drive sales by creating visually appealing and attractive bakery items that catch the eye of our guests.
- Exceed Guest Expectations: Deliver beautiful, creative, and uniquely decorated special orders that align with each guest's specific requests.
- Reduce Shrink: Minimize waste by reducing mistakes and using the appropriate quantity of icing and other supplies.
- Stock Management: Fill, rotate, and remove decorated products from the sales floor and service case, ensuring displays are always fresh and appealing.
- Production Planning: Plan production tasks to ensure an adequate supply of back stock is available to replenish the sales floor and service case as products are sold.
- Freshness Maintenance: Maintain product freshness by rotating stock, ensuring closer-dated products are sold first, and removing outdated or unacceptable items from sale.
- Guest Interaction: Provide excellent customer service by assisting guests with finding items, taking orders for cakes and special requests, and working with them to create their vision for a product.
- Telephone Assistance: Answer phone calls with proper etiquette, providing guests with the information or assistance they need.
- Team Support: Reinforce Festival culture, guest service, and performance expectations within the department, supporting your team as needed.
- Supply Management: Maintain adequate levels of supplies in the cake decorating area, replenishing packaging, icing, decorative accents, and other necessary items.
- Department Contribution: Assist other areas of the bakery department as available and requested, contributing to overall department goals and objectives.
- Cleanliness: Contribute to the overall cleanliness of the department by picking up, organizing, and cleaning work areas, shelving, and the sales floor.
- Food Safety: Maintain food safety logs and ensure all quality standards are met, including quantity expectations at 100% by 10 am and 5 pm.
- Honor Commitments: Regular, timely attendance in compliance with the work schedule, and adequate notice to find a replacement for occasional absences.
- Support the Team: Other duties as assigned.
- Artistic Talent: A strong artistic sense and the ability to create visually appealing and creative bakery items.
- Customer Focus: Ability to interact effectively with guests and understand their needs.
- Attention to Detail: Meticulous attention to detail to ensure products are decorated beautifully and meet quality standards.
The physical demands and work environment described below are representative of those that must be met by an associate to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform essential functions.
- Standing for extended periods of time (80% of the time).
- Lifting up to 50 pounds on an occasional basis (30% of the time).
- Frequently near moving machinery (60% of the time).
- Occasional exposure to extreme temperatures (20% of the time).
- Repetitive motion of hands and wrists (90% of the time).
The Cake Decorator II is an hourly position with a work schedule that typically includes mornings, afternoons, and weekends, along with the flexibility to work evenings and holidays as needed.
Become a part of our bakery team and use your creativity to enhance our guests' special occasions. We offer a supportive work environment, opportunities for growth, and the chance to make every celebration a bit sweeter with your artistic touch.
Benefits- Associate Discount: Enjoy an industry-leading 15% off your grocery purchases for you and your immediate household.
- Weekly Pay & Premium Pay: Hourly associates are paid weekly, providing more frequent access to their funds. Part-time store associates are paid a $1 premium per hour on Sundays and select holidays. Hourly full-time store associates receive time and a half on Sundays and select holidays.
- Two-Week Advanced Scheduling: Better Planning. Better Balance. We provide our associates with their schedules two weeks in advance, offering greater predictability & flexibility.
- Vision & Dental Insurance: Part-time and full-time associates are eligible for vision insurance and two dental coverage options that are designed to fit your needs.
- Support: Our associates receive support for their total well-being; including 3 weeks of paid parental leave, a fitness reimbursement program offering savings off of fitness membership fees; our EAP (Employee Assistance Program) and LEAPCare Care Coaches, which provide associates confidential care related to hospital visitation, conflict resolution, stress management, marriage or divorce, family issues and depression or anxiety.
- Save for Your Future: Offering both a 401(k) and Employee Stock Ownership Plan, we're proud to support our associates in planning for retirement by offering two retirement savings plans. The 401(k) plan empowers associates to save a portion of their paychecks for retirement. Festival Foods has an annual discretionary match to help our associates reach their savings goals. Our ESOP is a retirement plan above and beyond a 401(k) plan that gives associates free ownership in the company and an opportunity to share in Festival's growth and success. Associates are given shares based on their years of service and earnings.
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