Insurance Customer Advocate
1 day ago
We are seeking a highly motivated and customer-focused Customer Service Representative to join our Arty Pagan - State Farm Agent team. In this role, you will be responsible for delivering exceptional customer experiences, resolving customer inquiries, and anticipating the needs of community members.
Responsibilities- Respond to customer inquiries and provide policy information in a professional and timely manner.
- Support clients with policy changes and updates, ensuring seamless transitions and high levels of customer satisfaction.
- Process insurance claims efficiently and maintain accurate records of customer interactions.
The successful candidate can expect a competitive salary of $78,000 per year, plus additional benefits including a 401(k) plan, bonus based on performance, flexible schedule, health insurance, opportunity for advancement, paid time off, and training & development opportunities.
Requirements- Strong communication and interpersonal skills.
- Ability to multitask and work accurately in a fast-paced environment.
- Previous customer service experience preferred.
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