Insurance Customer Advocate

1 day ago


Melbourne, Florida, United States Arty Pagan - State Farm Agent Full time
Job Description

We are seeking a highly motivated and customer-focused Customer Service Representative to join our Arty Pagan - State Farm Agent team. In this role, you will be responsible for delivering exceptional customer experiences, resolving customer inquiries, and anticipating the needs of community members.

Responsibilities
  • Respond to customer inquiries and provide policy information in a professional and timely manner.
  • Support clients with policy changes and updates, ensuring seamless transitions and high levels of customer satisfaction.
  • Process insurance claims efficiently and maintain accurate records of customer interactions.
Compensation and Benefits

The successful candidate can expect a competitive salary of $78,000 per year, plus additional benefits including a 401(k) plan, bonus based on performance, flexible schedule, health insurance, opportunity for advancement, paid time off, and training & development opportunities.

Requirements
  • Strong communication and interpersonal skills.
  • Ability to multitask and work accurately in a fast-paced environment.
  • Previous customer service experience preferred.


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