Hospitality Server Aide

2 weeks ago


Williamsburg, Virginia, United States Colonial Williamsburg Foundation Full time

About the Colonial Williamsburg Foundation:
The Colonial Williamsburg Foundation is dedicated to preserving and interpreting the rich history of Virginia's colonial capital. Our mission is to provide an immersive experience that showcases the heritage and culture of the era.

Position Overview:
As a Dining Room Support Specialist, you will play a vital role in enhancing the dining experience for our guests. Your responsibilities will include assisting servers in delivering exceptional service and maintaining a pristine dining environment.

Key Responsibilities:

  • Support servers by efficiently clearing tables with a focus on excellence.
  • Provide continuous beverage service, including water and coffee, throughout the dining experience.
  • Assist with bread and butter service to enhance guest satisfaction.
  • Maintain dining room stations meticulously before, during, and after service, ensuring cleanliness and organization.
  • Reset tables to meet high standards of presentation.
  • Exercise care to prevent breakage of glassware and dinnerware.
  • Collaborate with servers throughout the shift, actively seeking to learn and master the skills necessary for success in the role.
  • Prioritize guest needs to ensure a memorable dining experience.

Qualifications:

  • Previous experience in food service or restaurant settings, ideally between 6 months to one year.
  • Exceptional interpersonal skills and a friendly demeanor.
  • Availability for various shifts, including days, nights, weekends, and holidays.
  • Ability to effectively interact with guests, colleagues, and supervisors.
  • Physical requirements include lifting and carrying items up to 35 pounds and standing for extended periods.

Standards of Excellence:
Maintain a positive and enthusiastic attitude; greet guests and colleagues warmly; demonstrate respect and cooperation with all team members; adhere to scheduled work hours; meet appearance standards; and complete assigned tasks accurately and punctually.


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