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Hospitality Server

2 months ago

Williamsburg, Virginia, United States Troon International Full time

Position Title: Server

Job Category: Food & Beverage

Job Overview:

Join our team at Troon International, where we are seeking enthusiastic servers who are passionate about delivering exceptional service while ensuring a delightful experience for our guests.

Role Summary:

The Server plays a crucial role in enhancing the guest experience by providing top-notch food and beverage services. Responsibilities include taking orders, serving meals and drinks, and ensuring complete guest satisfaction.

Key Qualifications:

  • 1-2 years of experience in food service
  • High School diploma or equivalent
  • Strong understanding of both fine and casual dining environments
  • Must meet legal age requirements for serving alcohol
  • Excellent customer service abilities
  • Dependable and able to thrive in a fast-paced setting
  • Strong communication and interpersonal skills
  • Able to work collaboratively within a team

Primary Responsibilities:

  • Maintain a polished and professional appearance
  • Deliver prompt and efficient service to guests
  • Demonstrate thorough knowledge of the food and beverage menu
  • Accurately process guest orders and relay them to the kitchen or bar
  • Serve food and beverages to guests in a timely manner
  • Adhere to all sanitation and safety protocols, including verifying legal drinking age
  • Check in with guests to ensure satisfaction and replenish items as needed
  • Recommend desserts, coffee, and other offerings as appropriate
  • Handle payments following standard operating procedures
  • Keep dining areas and workstations clean and organized
  • Address customer complaints with professionalism
  • Assist with cleanup and closing tasks as directed
  • Perform additional duties as assigned by management

Skills and Attributes:

We value a team player who is motivated to provide excellent service and can adapt to the dynamic environment of the hospitality industry.