Customer Service Representative
7 days ago
We are seeking a highly motivated and customer-focused individual to join our team as a Customer Service Specialist. As a key member of our retail team, you will be responsible for providing exceptional customer service, building strong relationships with customers, and driving sales growth.
Key Responsibilities- Provide excellent customer service, responding to customer inquiries and resolving issues in a timely and professional manner
- Build strong relationships with customers, understanding their needs and preferences to provide personalized recommendations
- Drive sales growth by promoting products, services, and promotions to customers
- Process sales transactions accurately and efficiently, maintaining a high level of customer satisfaction
- Maintain a clean and organized store environment, adhering to company standards and policies
- Participate in visual merchandising and inventory management to ensure a visually appealing store display
- Collaborate with colleagues to achieve sales goals and support store initiatives
- High school diploma or equivalent required
- Previous customer service or sales experience preferred
- Ability to work in a fast-paced retail environment, with a focus on customer satisfaction
- Strong communication and interpersonal skills, with the ability to build strong relationships with customers and colleagues
- Ability to lift up to 50 pounds, with frequent lifting and carrying of products
As a Customer Service Specialist at Sherwin-Williams, you will have the opportunity to work in a dynamic and supportive environment, with a focus on customer satisfaction and sales growth. We offer a competitive salary, comprehensive benefits package, and opportunities for professional development and advancement.
We are an equal opportunity employer, committed to diversity and inclusion in the workplace. If you are a motivated and customer-focused individual who is passionate about delivering exceptional service, we encourage you to apply for this exciting opportunity.
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