Customer Service Lead
2 weeks ago
We are seeking a highly skilled Lead Customer Service Representative to join our team at Kisco Senior Living. As a key member of our customer service team, you will be responsible for providing exceptional service to our residents and their families.
Key Responsibilities:
- Provide warm and friendly customer service to residents and their families
- Manage and resolve customer complaints in a timely and professional manner
- Collaborate with other team members to achieve customer service goals and objectives
- Develop and implement customer service strategies to improve resident satisfaction
Requirements:
- 2+ years of customer service experience
- Proven track record of providing exceptional customer service
- Strong communication and problem-solving skills
- Ability to work in a fast-paced environment
What We Offer:
- A competitive salary and benefits package
- Opportunities for professional growth and development
- A dynamic and supportive work environment
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