Customer Service Server Lead

1 day ago


Los Angeles, California, United States Revolution Foods Full time
Job Summary

We are seeking a highly skilled and experienced Customer Service Server Lead to join our team at Revolution Foods. As a key member of our food service team, you will be responsible for providing exceptional customer service, leading server teams, and ensuring the highest quality of food and service delivery.

Key Responsibilities
  • Train and develop server teams to ensure excellent customer service and food handling procedures.
  • Provide server coverage as needed and ensure seamless service delivery.
  • Maintain accurate records of server attendance, payroll, and quality control.
  • Communicate effectively with account managers, servers, and other stakeholders to ensure smooth operations.
  • Operate the Point of Sale (POS) system in compliance with school contracts and government regulations.
  • Manage time and attendance, approve payroll, and maintain accurate records.
Requirements
  • 1-2 years of experience in a fast-paced service environment in a shift lead capacity, cashier in food service, or equivalent.
  • Basic math skills, including addition, subtraction, multiplication, and division.
  • Basic computer skills, including email and Excel spreadsheets.
  • Food handler certification and a valid CA driver's license.
  • Ability to pass a background check and maintain a good driving record.
Preferred Qualifications
  • TB test completed
  • Food handler card
  • Fingerprinting completed
Compensation

$18.00 - $20.00 per hour



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