Customer Service and Teller Representative

3 days ago


Portsmouth, New Hampshire, United States Eastern Bank Full time
Job Summary">

This is a dynamic role that combines the responsibilities of a Customer Service Representative and a Teller. As a Customer Service and Teller Representative, you will work in a fast-paced environment, interacting with customers to meet their financial needs. Your duties will include opening deposit accounts, preparing loan applications, closing loans, processing transactions, and making referrals to other bank services.

">Main Responsibilities:
  • ">
  • Open deposit accounts for customers, including savings and checking accounts">
  • Prepare and process loan applications, including mortgage, consumer, and small business loans">
  • Closely monitor customer accounts and make recommendations to improve services">
  • Process various types of transactions, including ATM withdrawals, ITM deposits, and ICOM transfers">
  • Provide excellent customer service to ensure high levels of customer satisfaction">
Required Skills and Qualifications:
  • ">
  • High School diploma or equivalent required; 2-4 years of sales experience preferred">
  • Excellent communication and interpersonal skills">
  • Ability to work independently and as part of a team">
  • Basic computer skills and familiarity with banking software">
  • Knowledge of banking regulations and policies">
Benefits:

We offer a competitive salary, benefits package, and opportunities for career growth and development. Our Total Rewards program includes medical, dental, vision, life insurance, disability, retirement plans, vacation time, and tuition reimbursement. We are an Equal Opportunity Employer and welcome applicants from diverse backgrounds.

About Us

Eastern Bank is committed to providing exceptional customer service and supporting our employees through comprehensive training and development programs. Our company values include inclusivity, diversity, equity, and authenticity. We strive to create a workplace where everyone feels valued and empowered to succeed.



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