Liability Claims Consultant

2 weeks ago

Erie, Pennsylvania, United States Erie Insurance Full time
Division or Field Office:

Claims Division
Department of Position: Corporate Claims Department
Work from:
Remote within ERIE's service area
Salary Range:
$95,000 - $152,516.00 *

Salary range is applicable for this level and may vary based on the actual level of role hired for.

*This range represents a national scope and the actual salary will depend on various factors including the complexity of the role, skills, education, training, credentials, location, and experience of the applicant, as well as the level of role for which the successful candidate is hired. Position may be eligible for an annual bonus payment.

At Erie Insurance, you are not just part of a Fortune 500 company; you are a valued member of a diverse and inclusive team comprising over 6,000 employees and more than 13,000 independent agencies.

Benefits That Go Beyond The Basics

We aim to excel in service to our customers and employees. That’s why Erie Insurance provides an exceptional benefits package, including:
  • Comprehensive health, prescription, dental, and vision coverage for you and your dependents. Coverage starts on your first day of employment.
  • Minimal contributions to medical and prescription premiums. We currently cover up to 97% of employees' monthly premium costs.
  • Pension Plan. We are among the few Fortune 500 companies to offer a traditional pension plan. Full-time employees become vested after five years of service.
  • 401(k) with up to 4% matching contribution. This is in addition to the pension plan.
  • Paid Time Off. Includes vacation, personal days, sick leave, bereavement leave, and parental leave.
  • Career Development. This includes a tuition reimbursement program for higher education and industry certifications.
Additional benefits include company-paid basic life insurance; short- and long-term disability insurance; orthodontic coverage for children and adults; adoption assistance; fertility and infertility coverage; wellness programs; paid volunteer hours for community service; and dollar-for-dollar matching of your charitable contributions each year.

Position Summary

The role involves independent examination of claims for both field and home offices, focusing on analyzing claims with significant exposure and/or complexity.
  • The ideal candidate will have expertise in Liability, Coverage, and Litigation.
  • The successful candidate will work remotely and reside within ERIE's service area.
Duties and Responsibilities
  • Guides field management on the handling of intricate claims, including coverage, reserving, and resolution strategies.
  • Manages files involving litigation against ERIE, overseeing the litigation process in collaboration with the Claims Legal Department and external counsel.
  • Directs investigations, settlements, and/or coverage denials of claims. Oversees the appeal process and management of excess verdicts.
  • Reviews files and collaborates with field management on recommendations for enhancements as necessary. Conducts periodic visits to field offices for training on claims handling processes, coverage, statutory changes, and reserving.
  • Analyzes statutory changes and ensures compliance in designated jurisdictions.
  • Assists defense counsel in litigation and trial as required.
  • Participates in or leads special projects with other departments.
The first four duties listed are essential functions of the job. Essential functions are those duties that must be performed for the job to be accomplished.

This position description does not imply that these are the only duties to be performed by the incumbent. Employees are expected to follow any other job-related instructions and perform additional duties as requested by their supervisor or as they become evident.

Competencies

Values Diversity
Nimble Learning
Self-Development
Collaborates
Customer Focus
Cultivates Innovation
Optimizes Work Processes
Instills Trust
Decision Quality
Ensures Accountability
Information Management Skills
Job-Specific Knowledge

Qualifications

Minimum Educational and Experience Requirements
  • Bachelor's degree with five years of experience in adjusting complex claims, required; or
  • Associate's degree with seven years of experience in adjusting complex claims, required; or
  • High school diploma or GED with nine years of experience in adjusting complex claims, required.
Additional Experience
  • Extensive knowledge of the applicable line of business (Worker's Compensation, Liability, Medical Management, or Property) is required.
  • Occasional overnight travel may be necessary.
Designations and/or Licenses
  • A valid driver's license is required.
  • Pursuit and successful completion of a professional designation, such as AIC, CPCU, SCLA, WCLA, or equivalent, is preferred.
Physical Requirements

Climbing/accessing heights; Rarely
Driving; Occasional (

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