Customer Service and Operations Specialist

4 weeks ago


Warroad, Minnesota, United States Northdale Oil Full time
Job Overview

We are seeking a highly motivated Customer Service and Operations Specialist to join our team at Northdale Oil. This individual will be responsible for delivering exceptional customer service, ensuring a positive experience for customers, and maintaining a great work environment for team members.

About the Role
  • The ideal candidate will have excellent communication skills and be comfortable working in a fast-paced environment.
  • This role requires strong problem-solving skills, with the ability to multi-task and adapt to changing situations.
  • The successful candidate will have a strong work ethic and a positive attitude, with a commitment to providing exceptional customer service.
Key Responsibilities
  1. Maintain a high level of customer service, responding to customer inquiries and resolving any issues in a timely and professional manner.
  2. Process transactions accurately and efficiently, using cash registers and other point-of-sale systems.
  3. Collect payments from customers, including cash, checks, credit card payments, and making change as necessary.
  4. Balance cash drawers at the end of each shift, ensuring accurate and efficient handling of cash and other financial transactions.
  5. Generate accurate till reports for each register, providing valuable insights into sales and customer behavior.
  6. Maintain a safe and clean working environment by complying with procedures, rules, and regulations.
  7. Perform regular cleaning and maintenance tasks to ensure the store remains clean and well-stocked.
Requirements and Qualifications
  • A minimum of some high school education is preferred, although relevant work experience may be considered.
  • Effective communication skills, both written and verbal, are essential for success in this role.
  • The ideal candidate will be comfortable working in a fast-paced environment, with the ability to multi-task and problem-solve.
  • Strong work ethic and a positive attitude are essential for success in this role.
Salary and Benefits

The estimated salary for this position is $40,000 - $60,000 per year, depending on experience and qualifications. We offer a comprehensive benefits package, including health insurance, paid time off, and opportunities for professional development.



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