Client Support Specialist
2 weeks ago
Join us at Marvin, where we're dedicated to creating better ways of living through innovative products and community engagement. As a Client Support Specialist, you'll be an integral part of our customer service team, working closely with customers to resolve their queries and concerns.
This is an exciting opportunity to work with a company that values work-life balance and employee well-being. Our comprehensive compensation package includes an estimated salary of $23.00-$24.00 per hour, reflecting our commitment to attracting and retaining top talent.
Your key responsibilities as a Client Support Specialist will include:
- Maintaining a professional demeanor and articulating clear communication to address customer needs;
- Developing strong relationships with care agents, field technicians, and other departments to drive successful solutions;
- Responding promptly to customer inquiries, providing helpful information, and addressing complaints;
Requirements for this role include:
- Proficiency in software applications relevant to the position;
- Excellent communication skills – verbal and written – to effectively interact with customers and colleagues;
- Proven experience in customer-facing roles, demonstrating your ability to deliver exceptional service;
We offer a unique culture that values employee growth and development, with benefits such as:
- $300 annual wellbeing account for personal development and wellness;
- Better Living Day – a paid day off to pursue interests;
- Annual profit sharing program rewarding team contributions;
- Giving at Marvin – coordinated volunteer opportunities;
- Brighter Days Fund – financial support in times of need;
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