Utilization Review Coordinator
2 days ago
We are seeking a highly skilled Utilization Review Coordinator to join our team at San Antonio Behavioral Health. As a key member of our healthcare team, you will play a critical role in ensuring the effective and efficient use of hospital services.
Key Responsibilities- Conduct utilization reviews to determine the medical necessity of patient care and services.
- Monitor patient charts and records to evaluate the appropriateness of care and treatment.
- Review treatment plans and status of approvals from insurers to ensure compliance with hospital policies and procedures.
- Collaborate with registered nurses, case managers, and outcome managers to ensure accurate admission status and claim submission.
- Complete short stay work-queue reviews and track results for reporting and education purposes.
- Identify and facilitate resolution of system process problems impeding UM functions.
- Establish and maintain efficient methods for ensuring medical necessity and appropriateness of hospital admissions.
- Validate authorization requests and request additional data as necessary.
- Perform concurrent reviews for patients to ensure extended stays are appropriately documented in patient records.
- Respond to notices of potential denials and facilitate Physician to Physician appeals when appropriate.
- Track denial information for reporting to Quarterly UR Committee.
- Maintain liaison with Social Services department to facilitate timely discharge planning.
- Enter complete and accurate documentation into the system describing patient-related admitting/registration activities.
- Follow all regulatory policies and procedures, including HIPAA requirements.
- High School Diploma or equivalent.
- 1-2 years Admitting or Financial Counseling experience preferred.
- Basic PC skills, including Windows Operating System and Microsoft Outlook, Word, and Excel.
- Knowledge of governmental and managed care payer requirements.
- Understanding of data elements required to generate a clean bill.
- Ability to maintain confidentiality under HIPAA standards.
- Excellent customer service and interpersonal communication skills.
- Well-developed verbal and written communication skills in English.
- Knowledge of basic math and modern office procedures.
- 401K Retirement Plan.
- Medical/Dental insurance.
- FMLA and Short-Term Disability.
- Healthcare Spending Account.
- Dependent Care Spending Account.
- PTO Plan with Holiday Premium Pay.
- Life Insurance.
- Short and Long-Term Disability.
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