Lead, Project Management Office in Product Development

4 days ago

Miami, United States Royal Caribbean Group Full time
Job Title: Lead, Project Management Office in Product Development

This is an exciting opportunity to join our team at Royal Caribbean Group as a Lead, Project Management Office in Product Development. As a key member of our team, you will be responsible for working together with the Manager, PMO to set and maintain project execution standards, driving program management components and deadlines forward, and ensuring continuous improvement.

Key Responsibilities:
  • Responsible for the day-to-day PMO functions on certain high-impact and strategic projects
  • Prepares project communications and presentations and provides effective oversight and accountability to a portfolio of projects
  • Utilizes program management tools to support and oversee success tracking of various programs and projects
  • Responsible for researching and recommending tools and reporting platforms best suited for keeping our projects on track and high-level reporting
  • Ensures project deliverables are met on time and on budget
  • Standardizes record keeping, Playbooks, SOPs, document governance methods, and locations
  • Develops metrics and benchmarks to ensure projects track versus target
  • Creates early indicators to mitigate project deliverables risk
  • Develops and implements strategies for enhancing project quality and efficiency
  • Responsible for supporting Manager in identifying, developing, and implementing process improvements to drive agility and value to product development, operational excellence, and internal stakeholder teams
  • Prepares and organizes the communication of the project plan/track status on a regular basis to project stakeholders and leadership
  • Follows up with internal and external team members to meet project deadlines and provides input on team member activities for scheduled review process
  • Oversees the time coordination and execution of major activities (kaizens, meetings, workshops, charrettes) to ensure project progresses on schedule and accurately reflects current project status through regular updates of tasks and statuses
  • Supports in maintaining project cost control plans, including identifying and tracking budget variances, and assisting with budget development efforts for CAPEX and OPEX
  • Maintains project records, including meeting minutes, activity reports, and meeting agendas
  • Oversees and manages project communication efforts, including writing and disseminating project communications, conducting regular project status calls, and responding to team members' communications
  • Oversees preparation of project reports, presentations, and follow-ups related to the PD and OpEx projects
  • Assists with new project proposals, including developing opportunities, creating presentations
  • Remains current with industry trends, especially as related to contemporary project management techniques as they impact project objectives
  • Ensures product launches are communicated in a timely manner to internal stakeholders
  • Identifies ways to streamline communications and be proactive in updates to best support project development, launch, and effectiveness
Requirements:
  • Bachelor's Degree with a concentration in Industrial Engineering, Supply Chain, Business Management, Project Management, or related field
  • Relevant certification in project management
  • Minimum of 5 years of related experience, large project experience required
  • Operations, newbuild, startup experience is a big plus
  • Cruise Line experience (preferred)
  • Experience using modern Operational Excellence and Continuous Improvement methods (LEAN, TPM, 6 Sigma, TQM) highly preferred
Knowledge and Skills:
  • Must be capable of managing multiple competing interests and unifying key constituents towards a common goal
  • Must be capable of simplifying complex topics into actionable plans, presentations, trackers, and recommendations to an executive audience
  • Strong communication skills are critical for this role and must do so effectively both in writing and in person, at all levels of the organization
  • Excellent interpersonal skills, strength in communicating in a multicultural environment with all levels of employees and management
  • Ability to clarify ambiguous situations and/or processes
  • Advanced problem-solving skills, with an emphasis on DMAIC (Define, Measure, Analyze, Improve, and Control) or other formal process frameworks
  • Strong ability to manage internal colleagues and partners, with competing interests
  • Excellent organizational and presentation skills
  • Ability to make strategic decisions and recommendations based on multiple inputs and foresight of goals
  • Experience in supporting large and complex projects with clear and detailed tasks
  • Brings a start-up mentality and can multi-task in a fast-paced environment
  • Detail-oriented with excellent analytical, financial, and spreadsheet modeling skills
  • Ability to define problems, collect data, establish facts, and draw valid conclusions
  • Internal Candidates: Knowledge of CAR (Capital Allocation Request) process: budget, approval, reconciliation, and reporting preferred
Financial Responsibilities:

Experience interpreting and driving actions in response to spend/margin analysis, contract/policy compliance, and control analytics. Projects under supervision might range from 2M-100M.

Physical Requirements:

The physical demands described here are representative of those requirements employees must meet to perform the essential functions of this job with or without reasonable accommodations. While performing job functions, the employee is regularly required to sit, stand, write, review, and type reports, compile data, operate a PC, communicate, listen, and assess information. The employee may move about the office complex, may travel to other office locations, and may lift, push, pull, or move 10-15 pounds. This position may regularly travel domestically or internationally. Visual requirements include distant, close, and color vision, and ability to adjust focus.

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