Program Management Lead

2 weeks ago


Mason, United States EVERSANA Full time
Job Title: Lead, Program Management

We are seeking a highly skilled and experienced Lead, Program Management to join our team at EVERSANA. As a key member of our organization, you will be responsible for leading program management initiatives and ensuring the successful delivery of projects.

Key Responsibilities:
  • Lead program management initiatives and ensure successful project delivery
  • Conduct on-the-job training and assist team members with escalations
  • Work closely with the supervisory team to ensure program goals and key performance indicators are met
  • Participate in special projects and support the Supervisor
Requirements:
  • High School Diploma or GED and 6 years of experience or Associates Degree and 4 years of experience
  • Experience in a call center/operations setting in the pharmaceutical or payer industry
  • Excellent oral, written, and interpersonal communication skills
  • Strong presentation and training skills
  • Strong organizational skills with ability to handle multiple tasks and solve complex problems
Preferred Qualifications:
  • Medical billing and coding experience
Our Cultural Beliefs:
  • Patient Minded: Act with the patient's best interest in mind
  • Client Delight: Own every client experience and its impact on results
  • Take Action: Be empowered and empower others to act now
  • Grow Talent: Own my development and invest in the development of others
  • Win Together: Passionately connect with anyone, anywhere, anytime to achieve results
  • Communication Matters: Speak up to create transparent, thoughtful, and timely dialogue
  • Embrace Diversity: Create an environment of awareness and respect
  • Always Innovate: Be bold and creative in everything I do

We are an Equal Opportunity Employer and are committed to hiring and retaining a diverse workforce. We respect the personal rights of all candidates looking to explore careers at EVERSANA.



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