Retail Store Operations Manager

4 days ago


Las Vegas, Nevada, United States Terrible Herbst Full time
Job Overview

As a Retail Store Operations Manager at Terrible Herbst, you will be responsible for overseeing the daily operations of our convenience store locations in Las Vegas, NV. This role involves ensuring maximum sales and profitability through effective merchandise management, inventory control, employee supervision, and cost management.

Key Responsibilities:
  • Ensure excellent customer service by maintaining a customer-friendly environment and high operational standards.
  • Control shrink, expenses, and schedule employees according to guidelines set by management.
  • Maintain adequate merchandise stock levels, ensure perishables are within sell-by dates, and the selling floor is properly stocked with relevant signage.
  • Ensure employees comply with all policies and procedures and provide proper training, checking periodically to confirm certifications are up-to-date as required by state, federal, and company policies.
  • Manage cash handling according to company procedures and train employees to minimize errors and cash shortages.
  • Maintain Company standards to meet or exceed Terrible Herbst's Operational Excellence Programs.
  • Prepare Daily Activity Reports accurately and on time.
  • Evaluate and manage employee performance and issues continuously.
  • Balances daily cash drawers to detect overages and shortages.
  • Scan in and audit daily deliveries to ensure accuracy.
Qualifications and Requirements:
  • Three (3) years' experience in Retail Management is preferred.
  • Excellent communication skills, both verbal and written.
  • Computer proficiency in Microsoft Office.
  • Able to obtain necessary cards: Food, TAM, Non-Gaming, Gaming.
Estimated Salary:

$55,000 - $65,000 per year, based on location and experience.



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