Retail Management Team Member

4 days ago


Palo Alto, California, United States Laderach USA Full time

We are seeking a motivated and results-driven Retail Management Team Member to join our team at Laderach USA.

Job Summary

The ideal candidate will possess strong leadership skills, excellent communication abilities, and a passion for providing exceptional customer experiences.

About the Role

This role is responsible for delivering outstanding customer service, ensuring store standards are met, and contributing to sales growth. The successful candidate will be a key member of our retail team, working closely with colleagues to achieve business objectives.

Key Responsibilities
  • Deliver an exceptional customer experience, building strong relationships with customers and ensuring their needs are met.
  • Lead by example, demonstrating high standards of professionalism, integrity, and teamwork.
  • Support sales growth through effective visual merchandising, product knowledge, and selling techniques.
  • Contribute to the success of the store team, sharing best practices and ideas to drive business performance.
  • Maintain a safe and clean working environment, adhering to company health and safety policies.
Requirements
  • At least 1 year of retail experience, with increasing levels of responsibility.
  • Availability to work weekends and holidays.
  • Ability to stand continuously and lift 20kg.
  • Strong interpersonal skills and effective communication abilities.
  • Reliable and flexible with scheduling based on store needs.
What We Offer
  • $19-$20 hourly wage.
  • Annual bonus opportunity.
  • Premium holiday pay.
  • 50% discount on Laderach products.
About Us

Laderach USA is a leading Swiss chocolatier, committed to delivering the highest quality chocolate experiences. Our values of freshness, craftsmanship, and Swiss tradition inspire us to innovate and exceed customer expectations.



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