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Customer Service Representative

2 months ago

Denver, Colorado, United States This Is Voice Full time
Job OverviewThis Is Voice is seeking a highly skilled and organized Receptionist to serve as the primary point of contact for our clients and visitors. The ideal candidate will possess excellent communication skills and a professional demeanor, ensuring a positive experience for everyone who interacts with our company.

Key Responsibilities
  • Greet and Welcome visitors, clients, and employees with a warm and professional attitude, setting the tone for a positive experience.
  • Manage the Reception Area, ensuring it is clean, organized, and presentable at all times, reflecting the company's image and values.
  • Coordinate Schedules and appointments, meetings, and conference rooms, demonstrating strong organizational skills and attention to detail.
  • Provide Administrative Support, handling tasks such as filing, data entry, and managing office supplies, ensuring seamless day-to-day operations.
  • Communicate Effectively, providing basic information to callers and visitors about the company and its services, showcasing excellent verbal and written communication skills.


Requirements
  • Education: High school diploma or equivalent; additional qualifications in office administration are a plus.
  • Experience: Proven experience as a receptionist, front desk representative, or in a similar role, demonstrating a strong track record of success.
  • Skills: Excellent verbal and written communication skills, proficiency in MS Office (Word, Excel, Outlook), strong organizational skills, and attention to detail.
  • Personality: Friendly and approachable personality with strong customer service skills, professional appearance and demeanor.


What We Offer
  • Competitive Salary commensurate with experience.
  • Comprehensive Benefits Package, including healthcare benefits and retirement savings plan with company match.
  • Paid Time Off and holidays, ensuring work-life balance.
  • Opportunities for Growth and development, supporting professional advancement.