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Car Rental Agent

2 months ago


Springfield, Missouri, United States Bob's Rentals Full time
Job Summary

We are seeking a highly motivated and customer-focused Rental Agent to join our team at Bob's Rentals. As a key member of our operations, you will play a vital role in delivering exceptional customer experiences and driving sales growth.

Key Responsibilities
  • Customer Engagement: Develop strong relationships with customers, understanding their needs and preferences to offer personalized solutions and enhance their travel experience.
  • Sales and Revenue Growth: Identify opportunities to upsell and cross-sell products and services, contributing to individual and team sales targets.
  • Operational Efficiency: Collaborate with colleagues to ensure seamless rental processes, resolving customer concerns and issues in a timely and professional manner.
  • Team Collaboration: Work closely with colleagues to achieve business objectives, sharing knowledge and best practices to drive continuous improvement.
Requirements
  • Flexibility and Availability: Willingness to work a variety of shifts, including evenings and weekends, with guaranteed time off.
  • Communication and Problem-Solving: Excellent verbal and written communication skills, with the ability to resolve customer complaints and issues in a professional manner.
  • Technical Skills: Basic computer skills, including data entry and typing.
  • Education and Certifications: High school diploma or equivalent, with a valid driver's license and insurable driving record.
What We Offer
  • Competitive Compensation: Competitive hourly rate and lucrative commission structure.
  • Benefits and Perks: Comprehensive benefits package, including medical, dental, and vision insurance, as well as employee discounts on rentals and purchases.
  • Professional Development: Opportunities for growth and development, with training and support to help you succeed in your role.