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Security Operations Center Monitor

2 months ago

Kennett Square, Pennsylvania, United States Constellation Energy Full time
Job Summary

Constellation Energy is seeking a highly skilled Security Operations Center (SOC) Operator to join our team. As a SOC Operator, you will be responsible for monitoring and remedying intrusion detection alarms, dispatching law enforcement and first responders to security incidents, and answering and prioritizing incoming emergency and routine security event calls. You will also be responsible for logging personnel into substations, logging and managing the status of site intrusion systems, and performing administrative SOC tasks.

Key Responsibilities

• Monitor and remediate intrusion detection alarms
• Answer, prioritize, and respond to telephonic security incident reporting
• Manage and log site entry/exit system disarm events
• Submit service requests for corrective maintenance of security systems, perform service ticket validation
• Perform and document system checks and video tours
• Perform forensic investigative support of video and access control records
• Perform administrative SOC tasks

Requirements

• AA degree or High School or GED with 2 years of Security System or IT experience
• Effective interpersonal and communication skills
• Ability to write grammatically correct and stylistically appropriate business communications
• Ability to work effectively under high stress situations, to rapidly assess and respond to life safety and security incidents
• Demonstrated proficiency on the following systems: CCure 9000E, ExacqVision, Andover Continuum, Pelco Control Point, Compass, DMP, D3, JIRA, PassagePoint, Exelon Alert, Microsoft Office Suite, and any other systems used by SOC at the time of application
• Demonstrated knowledge of Constellation Business structure, SOC Policies and Procedures, Constellation NERC CIP Policies and Procedures, Substation Operation, and CISS Policy and Procedures

Training and Development

This position is subject to up to a 6-month training curriculum period. During this period, you will receive classroom-style and on-the-job training experiences. The training curriculum period does not alter your status as an at-will employee at Constellation.

Available Shifts

Available shifts include 2 Second Shifts and 1 Third Shift.