Cybersecurity Operations Specialist

18 hours ago


Kennett Square, Pennsylvania, United States Constellation Energy Full time
Job Summary

Constellation Energy is seeking a highly skilled SOC Operator to join our team. The successful candidate will be responsible for monitoring and remediating intrusion detection alarms, answering and prioritizing incoming security incident calls, and logging site entry/exit system disarm events.

Key Responsibilities
  • Monitor and remediate intrusion detection alarms.
  • Answer, prioritize, and respond to telephonic security incident reporting.
  • Manage and log site entry/exit system disarm events.
  • Submit service requests for corrective maintenance of security systems, perform service ticket validation.
  • Perform and document system checks and video tours.
  • Perform forensic investigative support of video and access control records.
  • Perform administrative SOC tasks.

Requirements

  • AA degree, or High School or GED with 2 years of Security System or IT experience.
  • Effective interpersonal and communication skills. Ability to write grammatically correct and stylistically appropriate business communications.
  • Ability to work effectively under high stress situations, to rapidly assess and respond to life safety and security incidents.
  • Demonstrated proficiency on the following systems: CCure 9000E, ExacqVision, Andover Continuum, Pelco Control Point, Compass, DMP, D3, JIRA, PassagePoint, Exelon Alert, Microsoft Office Suite, and any other systems used by SOC at the time of application.
  • Demonstrated knowledge of Constellation Business structure, SOC Policies and Procedures, Constellation NERC CIP Policies and Procedures, Substation Operation, and CISS Policy and Procedures.


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