Director of Quality Operations

3 days ago

Houston, Texas, United States Empower Pharmacy Full time
Empower Pharmacy: A Visionary Healthcare Company

Empower Pharmacy is a pioneering healthcare company dedicated to providing high-quality, affordable medication to millions of patients across the nation. As the largest 503A compounding pharmacy and FDA-registered 503B outsourcing facility in the country, we serve the functional medicine markets with a unique integrated approach to healthcare.

Our Core Values

We are driven by three core values: People, Quality, and Service. Our team of professionals collaborates to break new ground in manufacturing, distribution, and quality control, providing a comprehensive approach to healthcare. Leveraging our vertical integration of the pharmaceutical supply chain, state-of-the-art technology, and a commitment to excellence, we push the boundaries of medication accessibility and affordability.

Join Our Mission

We believe in empowering our team to innovate, grow, and drive real change in the healthcare industry. If you're a forward-thinker who thrives in a fast-paced, transformative environment, Empower Pharmacy is the place for you. Here, you'll be encouraged to share your ideas, expand your skill set, and contribute to projects that genuinely make a difference. We prioritize the well-being of our team members and offer a supportive and engaging workplace where your contributions are recognized and celebrated.

Director of Quality Operations

The Director of Quality Operations plays a pivotal role in ensuring Empower Pharmacy's commitment to excellence in manufacturing. This position is integral to upholding our values of people, service, quality, and innovation. By directing the teams responsible for batch record creation, materials testing, and quality systems, this leader ensures that our products consistently meet the highest standards, enhancing patient care and satisfaction.

Key Responsibilities
  • Oversee teams dedicated to batch record creation and review, materials testing and release, on-floor quality assurance, quality systems management, and laboratory operations.
  • Lead quality initiatives such as developing and enforcing robust quality control procedures, training, and mentoring staff on quality standards.
  • Lead investigative teams to drive down quality waste and assist with operational excellence.
  • Oversee the drafting, review, approval, distribution, and maintenance of aseptic technique qualifications and media fill process, equipment and process validations, operating procedures, and specifications.
  • Lead Non-Conformance Investigations, deviations, and CAPA investigations by identifying root causes, developing comprehensive action plans, and ensuring timely resolution and implementation.
Requirements

To perform this job successfully, an individual must have:

  • Bachelor's degree in a Scientific or Technical discipline from an accredited institution.
  • Minimum 10 years of experience in 503A and/or 503B pharmaceutical compounding, including sterile, aseptic operations.
  • Minimum 2 years of experience in a quality leadership position, leading and participating in regulatory inspections.
  • Minimum 5 years required experience with injectables (mix, wash, depyrogenation, fill-finish).
Benefits

Empower Pharmacy offers a comprehensive benefits package, including:

  • No-cost medication for prescribed compounded medications.
  • Onsite health and wellness services, including IV therapy drips.
  • Comprehensive medical, dental, and vision options.
  • Telehealth visits.
  • Paid and volunteer time off.
  • Paid holidays (8 scheduled; 2 floating).
  • Life and AD&D coverage.
  • FSA (Flexible Spending Account).
  • 401K dollar-for-dollar match up to 4%.
  • Company-paid long-term disability.
  • Flexible schedules.
  • Rewards and recognition program.

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