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Director of Surgical Operations

2 months ago

Houston, Texas, United States Mcare Agency LLC Full time
Job Summary:

The role of Director of Surgical Services leads the perioperative team by focusing on safe patient care while effectively managing operations. The Director Surgical Services has 24/7 responsibility for their departments.

Key Responsibilities:
  • Accurately identify real/potential problems affecting the service and implement solutions with follow through and communication.
  • Participate in service, departmental and hospital wide committees as assigned, providing ongoing communication to those represented.
  • Advance the customer experience in Surgical Services.
  • Coach subordinates through providing feedback, constructive critique of work, facilitates individual development plan, and documents their job performance.
  • Adhere to all Human Resource policies.
  • Effectively communicate departmental, organization and industry information to staff.
  • Facilitate evidence based employee engagement practices.
  • Effectively build strong relationships and networks to deliver upon organizational and department goals.
  • Participate in employee and patient rounding and identify and mentor potential future leaders.
  • Enforce standards of care for surgical services and develops processes to measure and ensure consistent compliance.
  • Develop, implement, and evaluate an ongoing surgical services program which assures quality patient care consistent with the Hospital mission.
  • Monitor compliance with regulatory, accrediting and hospital policy, environmental, patient, and personnel safety.
  • Oversee a PI program that consistently monitors and evaluates critical aspects of care.
  • Be responsible for department's operational excellence by ensuring delivery of quality services in accordance with applicable policies, procedures, and professional standards.
  • Follow the Hospital Exposure Control Plans/Blood borne and Airborne Pathogens.
  • Enforce safe procedural site and patient verification policy.
  • Monitor and respond to quality event reporting.
  • Support new program strategies and/or program enhancements which would expand patient services.
  • Develop, prioritize and defend capital equipment requests.
  • Be responsible for the fiscal management of department; assures proper utilization of organization's financial resources.
  • Advance the growth agenda for Surgical Services.
  • Strive to become the OR of Choice for physicians, patients, staff, and payers in the community they serve.
  • Demonstrate a poised and confident demeanor that reassures others and commands respect within the organization and the community.
  • Develop and build strategic internal and external networks.
  • Promote consistent positive patient interactions that advance the agenda of unparalleled patient service.
  • Practice and adhere to the 'Code of Conduct' philosophy and 'Mission and Value Statement'.
  • Perform other duties as assigned.
Qualifications:
  • 3 years of recent acute care manager or RN experience is required.
  • MSN is required *since this facility is a Magnet Hospital.
  • Currently licensed as a registered professional nurse in the state in which he or she practices, in accordance with law and regulation required.
  • Certified Nursing Operating Room (CNOR) preferred.
  • Certified Surgical Services Manager (CSSM) preferred.
Why is this a Great Opportunity:

Great benefits. Relocation offered.

Reporting Structure:
  • This Director will oversee the OR & SPD.
  • Director reports into the Admin Director Surgical Services.
Manager who will report into this Director, 86 FTEs:
  • 17 ORs, 6500 cases in 2023.
  • Level II Trauma.
  • General, Bariatric, Oncology, Urology, Plastic & reconstructive, GYN, robotics, neurosurgery, heart & vascular, ortho.
Additional Information:
  • The incumbent left the organization.
  • This was posted in May. We were also recruiting for the Admin Director. The Admin Director is now helping with the OR Director recruiting.
  • This was posted in May. We were also recruiting for the Admin Director. The Admin Director is now helping with the OR Director recruiting.
  • 17 ORs.
  • What additional departments are they over? OR + sterile processing.
  • Have you extended any offers to candidates? No.
  • What are the qualities that you like and dislike in candidates that you have seen so far? Previous candidates have not had the breadth of experience needed.
  • How does your interview process work? Recruiter will review candidates and forward to hospital Admin Director Surgical Services + Hospital COO. They will schedule WebEx first then onsite panel interviews.
  • Is the first call with the HR or hiring manager? Recruiter would like to have a quick 10-15 minute call with candidates.
  • Who will be on the interview with them? The Admin Director & COO are on initial interview. Onsite interviews include several panels of leaders and physicians from the hospital. I do not have a list until it is confirmed by the hospital executive assistant.
  • Who has final say on hiring? The Admin Director & COO will make the final decision.
Salary Range:
  • Min: $113,963.
  • Midpoint: $142,459.
  • Max: $170,955.
Bonus and Relocation Information:
  • 15% Director Bonus.
  • Sign-On & Relocation Bonuses are negotiable.