Center Manager

2 weeks ago


Fort Worth, Texas, United States Hueman PE Talent Solutions Full time
Job Title: Center Manager

European Wax Center/Wax Center Partners is seeking a Center Manager to oversee the daily operations of our waxing centers. As a key member of our team, you will be responsible for ensuring exceptional guest experiences, driving sales growth, and leading a team of talented professionals.

Key Responsibilities:
  • Develop and implement strategies to drive sales growth and improve guest satisfaction
  • Lead and motivate a team of Guest Service Associates and Wax Specialists to achieve their personal best
  • Manage the guest experience, resolving any issues in a timely and professional manner
  • Analyze business trends to schedule staff and manage time off requests effectively
  • Interview, hire, and train new associates as needed
  • Own and be accountable for creating a positive work environment that increases productivity and reduces turnover
  • Grow and encourage WCP culture within the center
  • Provide an exceptional associate and guest experience
Requirements:
  • 1-3 years of retail management experience, preferably with relevant industry experience
  • Flexibility with work schedule, including mornings, evenings, and weekends; ability to work 40+ hours a week
  • Demonstrated success in achieving selling and operational excellence by hiring, leading, retaining, motivating, and developing effective team members
  • Highly resourceful, flexible, and able to solve problems promptly
  • Ability to build and maintain relationships with associates and business landscape knowledge
  • Excellent organizational and time management skills
  • Experience coaching, developing, and motivating those around you
  • Ability to develop and lead a team that drives results
  • Ability to communicate effectively across multiple platforms at all levels
  • Strong customer service orientation and an obsession with creating the ultimate Team Member and guest experience
  • Proficient in Microsoft Office Suite
Benefits:
  • Base salary of $50-52k + Bonus of $10,800 annually at goal + Commission of 2% on individual package sales
  • 401(k) Retirement Savings Plan
  • Medical, Dental, Vision, and Disability Insurance
  • Paid Time Off
  • Discounts on waxing services and retail products
  • Free waxing during Wax Associate Training
  • Advancement opportunities for those wanting to further their development within the organization

At European Wax Center, we're not just the Experts in Wax—we're also a career destination for those who are Champions of Confidence. Working at Wax Center Partners means being a part of one of the largest and most reputable companies in the beauty industry.



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