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Water Treatment Service Specialist

2 months ago


Lafayette, Louisiana, United States Franklin Electric Full time
Job Overview

The Water Treatment Service Specialist plays a crucial role in ensuring the efficient installation and maintenance of residential water softening and treatment systems for our valued customers. This position demands a commitment to quality service and adherence to safety protocols.

Key Responsibilities
  • Execute detailed installation and maintenance procedures for water treatment systems.
  • Diagnose and rectify issues with existing customer systems.
  • Adhere to Health & Safety regulations during all service activities.
  • Meet daily service and installation schedules as assigned.
  • Utilize available components to assemble various water treatment systems according to operational guidelines.
  • Safely operate the designated service vehicle.
  • Report any quality, process, equipment, or material issues to the Production Supervisor.
  • Maintain a clean and organized service vehicle, ensuring it is stocked with the necessary tools and parts.
  • Perform additional duties as required or assigned.
Skills and Qualifications
  • Ability to read and comprehend policy manuals, safety guidelines, and operational instructions.
  • Strong communication skills to effectively interact with customers and team members regarding water treatment processes.
  • Proficient in the safe and effective use of hand and power tools.
  • Capable of understanding and resolving basic plumbing issues.
  • Utilizes common sense to follow written, oral, or diagrammed instructions.
  • Delivers consistent, high-quality work that meets precise standards.
  • Possesses interpersonal skills necessary for teamwork.
  • Demonstrates flexibility in a dynamic work environment, handling a variety of tasks.
  • Works independently under pressure and in potentially hazardous situations.
  • Completes moderately repetitive tasks efficiently.
  • Maintains organization and order of materials in the warehouse.
Education and Experience
  • High School Diploma or Equivalent (required).
  • Valid driver's license with a clean driving record.
  • 1-3 years of experience in a plumbing-related role (preferred).
Computer Skills
  • Basic computer proficiency.
Physical Requirements

While performing the duties of this position, the employee is:

  • Continuously required to use hands for handling and communication.
  • Regularly required to sit, stand, and walk.
  • Regularly required to stoop, kneel, crouch, or crawl.
  • Must frequently lift and/or move up to 50 pounds and occasionally lift up to 100 pounds.
Benefits

Franklin Electric is dedicated to providing a comprehensive benefits package to its employees. This program is designed to offer flexibility and options that align with individual needs and goals. Benefits include employer-sponsored disability and life insurance, as well as medical, dental, and vision options. Additionally, Franklin Electric offers a robust 401(k) plan with company matching and contributions for eligible employees. The commitment to a holistic benefits program reflects Franklin Electric's dedication to its workforce.