Customer Engagement Representative

7 days ago


Indianapolis, Indiana, United States AT&T Full time
Unlock Your Potential as a Retail Sales Consultant

We are seeking highly motivated and customer-focused individuals to join our team as Retail Sales Consultants. As a key member of our sales team, you will be responsible for providing exceptional customer experiences, meeting sales targets, and building strong relationships with customers.

Our Retail Sales Consultants earn an estimated salary of $63,890 per year, based on the provided location and experience level. This includes an hourly wage of $15.53 - $17.80 plus uncapped commission opportunities that can reach up to $62,460 per year.

Key Responsibilities:
  • Customer Engagement: Use a consultative sales approach to guide customers through their options, creating meaningful connections and personalized sales experiences.
  • Sales Performance: Meet and exceed sales targets by utilizing AT&T's full suite of products and services, including the latest devices and personalized services.
  • Community Involvement: Participate in events, fill online orders, and make outbound calls to existing and potential customers, fostering a sense of community and connection.
  • Flexibility and Adaptability: Work a schedule between 9am-9pm, including weekends, and be open to change, staying current with evolving tech and customer needs.
Requirements and Qualifications:

Prior retail or customer-facing sales experience is preferred, but we provide tools, training, and coaching for those new to sales. Key skills include excellent communication and interpersonal skills, a drive for results, and the ability to work in a fast-paced environment.

Benefits:
  • Competitive Salary: An estimated salary of $63,890 per year, including an hourly wage and uncapped commission opportunities.
  • Comprehensive Benefits Package: Medical/Dental/Vision coverage, 401(k) plan, tuition reimbursement program, paid time off and holidays, sick leave, paid parental leave, adoption reimbursement, disability benefits, life and accidental death insurance, and employee assistance programs.
  • Employee Discounts: Up to 50% off eligible AT&T mobility plans and accessories, AT&T internet (and fiber where available), and AT&T phone.
About Us:

At AT&T, we prioritize the safety of our employees and customers, following all protective and safe-distancing guidelines required by local and state authorities in response to COVID-19. We strive to create a culture of inclusion and diversity, promoting equal employment opportunity for all individuals.



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