Auburn Museum Ambassador
6 days ago
A unique opportunity has arisen at the Jule Collins Smith Museum of Fine Art to join our team as a Museum Student Visitor Assistant. As a key member of our front-of-house team, you will play a vital role in delivering exceptional visitor experiences, ensuring that every guest feels welcome and engaged.
Working closely with our Visitor Services Manager, you will be responsible for warmly welcoming visitors, answering questions, and promoting our events and exhibitions. You will also assist with event setup and breakdown, as well as provide excellent customer service through our point-of-sale system.
We are looking for an individual who is passionate about delivering outstanding service, has excellent communication skills, and is able to work collaboratively as part of a team. If you are a motivated and enthusiastic Auburn University student looking for a rewarding work experience, we would love to hear from you.
Key Responsibilities:
- Warmly welcome visitors and ensure they receive everything needed for a great visit
- Answer telephone calls and transfer them to the correct staff members when needed
- Anticipate guests' needs and provide assistance accordingly
- Promote and process monetary gifts of support/donations
- Process registration and program attendees
- Provide guest feedback to the Visitor Services Manager
- Perform regular area checks of museum spaces to ensure a welcoming environment for guests
- Perform careful sales transactions through the POS system to ensure accurate cash handling and inventory control
- Assist with store merchandising, restocking, and cleaning, as well as any other retail initiatives
- Gift wrap guest purchases
- Set up and break down events such as art exhibition openings and other programs or university-sponsored events
- Promote safe work practices for guests and coworkers
- Successfully complete other general duties such as inventory, filing, cleaning, and errands
Requirements:
- Currently enrolled as an Auburn University undergraduate student
- Ability to lift 25lbs, stoop, kneel, walk, and carry equipment
- Availability to work weekends
- Excellent communication and customer service skills
Benefits:
- Competitive hourly rate: $14.00 per hour
- A variety of shifts available, including evenings and weekends
- The opportunity to work in a beautiful and inspiring environment
Contact Information:
Please note that we are not accepting applications at this time. We will contact qualified candidates directly.
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