Technical Account Director

7 days ago


Chattanooga, Tennessee, United States Pioneer Technology Full time

Estimated salary: $80,000 - $110,000 per year.

About the Role

Pioneer Technology is seeking a skilled Technical Account Director to join our team in Chattanooga, TN. As a key member of our organization, you will play a vital role in managing service expectations, ensuring clear communication, and delivering positive outcomes for our customers.

The Technical Account Director will be responsible for fostering strong relationships with our clients, driving business outcomes, and managing the full sales and operations cycle. This role requires a unique blend of technical expertise, business acumen, and exceptional communication skills.

Key Responsibilities
  • Serve as the primary point of contact for Pioneer's senior management with customers.
  • Collaborate cross-functionally within Pioneer and with customer teams to communicate effectively with all stakeholders.
  • Act as a resource for the customer, ensuring internal communications are appropriate, relevant, and useful.
Requirements
  • Strong foundational knowledge of IT solutions, with the ability to communicate the business value of technology to customers.
  • Proven ability to work both independently and as part of a team to solve complex problems.
  • Demonstrated leadership skills with the ability to guide and motivate account teams.
What We Offer
  • A competitive estimated salary range of $80,000 - $110,000 per year.
  • A dynamic and growing company with opportunities for professional growth and development.
  • A collaborative and supportive work environment.


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