Member Services Representative
6 days ago
Foothill Credit Union is seeking a highly skilled Member Services Specialist to join our team. This role requires exceptional communication and customer service skills, as well as a strong knowledge of financial products and services.
Key Responsibilities:- Provide assistance to members through various channels, including phone, email, and in-person visits.
- Support the credit union's mission by promoting financial education and offering solutions to meet members' needs.
- Process transactions, answer questions, and resolve issues efficiently and effectively.
- Work collaboratively with other teams to ensure seamless member experience.
- Maintain accurate records and reports, and adhere to regulatory requirements.
- Bachelor's degree or equivalent required; leadership experience a plus.
- A minimum of three years in personal banking, preferably within credit union operations.
- Strong math and clerical skills, with ability to multitask and work in a fast-paced environment.
- Excellent communication, problem-solving, and interpersonal skills.
- Bilingual Spanish a plus.
$22.91-$34.37 per hour, depending on experience.
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Arcadia, California, United States Foothill Credit Union Full timeAbout the RoleThis Member Services Representative II position at Foothill Credit Union offers an exceptional opportunity to deliver outstanding member service and contribute to the organization's mission of Exceeding Members' Expectations.We are seeking a highly skilled and professional individual who can represent the credit union in a friendly, helpful,...
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Arcadia, California, United States Foothill Credit Union Full timeRole OverviewWe are seeking a highly skilled Member Services Representative II to join our team at Foothill Credit Union. In this role, you will be the face of our organization, providing exceptional member service and exceeding expectations.The successful candidate will have a strong passion for delivering outstanding customer experiences, coupled with...
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