Member Retention Specialist
7 days ago
Foothill Credit Union is seeking an experienced Member Retention Specialist to join our team. The successful candidate will be responsible for building and maintaining strong member relationships by providing exceptional service and support.
About the RoleThis role requires a high level of expertise in collections, servicing, and financial analysis. The ideal candidate will have a minimum of two years of experience in a similar role within the credit union or banking industry.
Key Responsibilities- Process all claims related to Mechanical Repair Coverage (MRC), Guaranteed Asset Protection (GAP), Debt Payment Protection, and forced placed insurance.
- E nsure compliance with Foothill Credit Union policies and procedures.
- Responsible for Early-Stage collection efforts.
- Contact members with delinquent accounts via phone calls, texts, or emails.
- Document all collection actions taken, including telephone conversations and correspondence.
- A high school diploma or equivalent is required.
- A minimum of two years of credit union or banking collections experience.
- Specialized banking or credit union education and training in a Collection environment are required.
The successful candidate will receive a competitive salary and benefits package, including health insurance, retirement savings plan, and paid time off.
Estimated Salary: $45,000 - $60,000 per year-
Member Services Representative
6 days ago
Arcadia, California, United States Foothill Credit Union Full timeJob SummaryFoothill Credit Union is seeking a highly skilled Member Services Specialist to join our team. This role requires exceptional communication and customer service skills, as well as a strong knowledge of financial products and services.Key Responsibilities:Provide assistance to members through various channels, including phone, email, and in-person...
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Dedicated Member Service Specialist
4 days ago
Arcadia, California, United States Foothill Credit Union Full timeCompany OverviewFoothill Credit Union is a community-driven financial institution dedicated to serving our members with excellence.We strive to partner with local businesses and organizations, participating in events and fundraising efforts to give back to the community we serve.
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Financial Accountant Specialist
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Financial Services Resolution Specialist
6 days ago
Arcadia, California, United States Foothill Credit Union Full timeJob SummaryWe are seeking a skilled Financial Services Resolution Specialist to join our team at Foothill Credit Union. This role is responsible for building and maintaining successful member relationships by supporting servicing, collections activity, and delinquency goals.
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Warehouse Operations Specialist
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Nursing Care Specialist
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Professional Respiratory Care Specialist
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Claims Service Representative I
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Customer Engagement Representative
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