Guest Service Ambassador

3 days ago


GondrecourtleChâteau, Grand Est, United States Nothing Bundt Cakes Full time
Job Summary

We are seeking a highly motivated and enthusiastic Guest Service Representative to join our team at Nothing Bundt Cakes. As a Guest Service Representative, you will be the first point of contact for our guests, creating a warm and welcoming environment that exceeds their expectations.

Key Responsibilities
  • Promptly greet and engage with guests, determining their interests and needs to provide a superior experience.
  • Maintain strong product knowledge to educate guests on our cake offerings, promotions, and retail merchandise.
  • Suggest additional merchandise to complete a unique celebration, processing guest orders efficiently and accurately.
  • Uphold a clean and organized bakery presentation, replenishing retail merchandise and cake display cases as needed.
  • Assist the Crafter in preparing cake decorations and packaging supplies, complying with health and safety guidelines and company policies.
  • Maintain a consistent work attendance and punctuality record.
Core Values and Competencies
  • Servant's Heart: Demonstrates a strong commitment to serving others, being reliable, trustworthy, and responsive.
  • Spirit of a Champion: Takes initiative, owns responsibilities, and operates with a strong sense of urgency.
  • Genuine Connections: Projects warmth, enthusiasm, and optimism, building positive relationships with team members.
Requirements
  • High energy and strong interpersonal skills, with the ability to interact with diverse people and provide a superior guest experience.
  • Ability to perform multiple tasks simultaneously, maintaining attention to detail and a clean and organized workspace.
  • Comfortable with new technology and able to operate a point-of-sale system.
  • Ability to stand for extended periods and work in a fast-paced environment.
What We Offer

We offer a competitive hourly rate of $14.00, flexible scheduling, and opportunities for advancement. If you are a motivated and enthusiastic individual who is passionate about delivering exceptional guest experiences, we encourage you to apply.



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