Service Representative Role
3 weeks ago
Cintas Corporation is a leading uniform and facility services provider, serving over 900,000 businesses across North America.
We are currently seeking a highly motivated and organized individual to fill the role of Customer Service Representative. This is a full-time position that requires excellent communication and problem-solving skills.
The successful candidate will be responsible for providing exceptional customer service to our internal partners and external customers, including answering customer calls, resolving issues, and processing new accounts and orders.
As a valued member of our team, you will have access to comprehensive benefits, competitive pay, and opportunities for career advancement.
The estimated annual salary for this role is $50,000-$65,000, depending on location and experience.
Key Responsibilities:
- Provide exceptional customer service to internal partners and external customers
- Answer customer calls and resolve issues promptly
- Process new accounts and orders
- Assist with account reconciliation and report preparation
- Maintain accurate records and data entry
Requirements:
- 1+ years' customer service experience
- High School Diploma/GED; Bachelor's Degree preferred
- Experience with heavy inbound and outbound calls and transferring calls
- 3+ years' business-to-business account support
- Proficiency with Microsoft Office (Word, Excel, and Outlook) and intranet/internet
What We Offer:
- Comprehensive medical, dental, and vision benefits
- Competitive pay
- 401(k)/Profit Sharing/Employee Stock Ownership Program
- Disability and Life Insurance Packages
- Paid Time Off and Holidays
- Career Advancement Opportunities
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