Healthcare Information Specialist
2 weeks ago
Job Summary:
We are seeking a highly motivated and detail-oriented Healthcare Information Specialist to provide exceptional customer service to our patients, families, and staff. As a member of our team, you will be responsible for greeting visitors, providing information, and performing tasks in support of our PPAS teams.
Key Responsibilities:
- Provide high-quality customer service to patients, families, and staff.
- Respond to inquiries and requests for information in a timely and professional manner.
- Perform tasks in support of our PPAS teams, including data entry and other administrative duties.
- Develop and maintain effective working relationships with colleagues, patients, and families.
- Participate in ongoing training and education to stay up-to-date on healthcare information and customer service best practices.
Requirements:
- High school diploma or equivalent required.
- 6-12 months of customer service experience preferred.
- Excellent communication and interpersonal skills required.
- Healthcare knowledge and terminology preferred.
Penn State Health Benefits:
- Competitive pay and benefits package.
- Opportunities for professional growth and development.
- Collaborative and supportive work environment.
- Recognition and rewards for outstanding performance.
Why Choose Penn State Health:
Penn State Health is a Magnet-designated hospital and a four-time Magnet-designated organization, recognized for our commitment to excellence in patient care, education, and research. As a valued member of our team, you will have access to ongoing training and education, opportunities for professional growth and development, and a comprehensive benefits package.
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