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Systems Operations Specialist

2 months ago

Helena, Montana, United States State of Montana Full time

Overview:

The State of Montana is committed to serving its citizens with integrity and excellence. Our team is dedicated to ensuring the safety and rights of the public while fostering a culture of collaboration and selfless service. If you are eager to contribute to a mission-driven organization, we invite you to explore this opportunity.

About Our Team:

We are the Justice Information Technology Services (JITS) team, a vital part of the State of Montana. Our mission is to provide essential IT infrastructure that supports state and local law enforcement agencies. Our dynamic and collaborative team plays a crucial role in managing IT systems and services for approximately 900 employees and over 3,000 Criminal Justice Information Network (CJIN) users statewide.

Position Summary:

We are seeking a proficient IT Systems Administrator who possesses a robust technical foundation. This role involves enhancing our IT infrastructure through the design, implementation, and maintenance of enterprise servers, storage solutions, and networks. Ideal candidates will have a hands-on approach and a passion for problem-solving.

Key Responsibilities:

  • **Manage Enterprise IT Systems:** Develop comprehensive plans and system requirements to implement and oversee IT systems that support operational needs.
  • **Lead and Collaborate:** Mentor junior IT engineers and work collaboratively to resolve technical challenges within the team.
  • **Enhance Processes:** Continuously seek opportunities to streamline and improve operational processes.
  • **Document and Report:** Maintain thorough documentation and foster teamwork to ensure effective communication across diverse IT systems.

Benefits of Joining Us:

  • **Comprehensive Benefits Package:** Enjoy paid time off, health coverage, and retirement plans.
  • **Loan Forgiveness Opportunities:** Employment may qualify you for Public Service Loan Forgiveness.
  • **Collaborative Work Environment:** Be part of a team that values creativity and innovation.

Desired Qualifications:

  • Strong foundational knowledge of computer hardware, including servers and networking.
  • Proven experience in developing and implementing complex IT systems.

Minimum Requirements:

  • Two years of education in Information Technology.
  • Three years of relevant experience in a systems administrator role.
  • Valid Driver License or ability to obtain one within 60 days of hire.

Additional Requirements:

  • Ability to work extended hours and weekends as needed.
  • Capability to lift and install computer hardware up to 25 lbs.

Preferred Skills:

  • Extensive knowledge of computer science concepts, including systems and network administration.
  • Experience with project management and planning.
  • Proficiency in managing complex IT projects and resolving advanced technical issues.

Application Process:

Candidates will undergo a thorough evaluation process, which may include interviews and background checks. A valid photo identification is required upon hire.

Join us in making a difference in the lives of Montanans through technology and service.