Leasing Agent

3 days ago


Madison, Wisconsin, United States Drake & Company Full time
Job Overview

We are seeking a skilled Leasing Agent to join our team at Drake & Company. The ideal candidate will be responsible for managing the leasing process for our properties, ensuring a positive experience for prospective tenants while adhering to Fair Housing regulations.

Key Responsibilities:

  • Conduct property tours and showcase available units to prospective tenants.
  • Manage the leasing process from application to move-in, ensuring all documentation is completed accurately.
  • Maintain knowledge of current market trends and property features to effectively upsell units.
  • Provide exceptional customer service by addressing inquiries and resolving any conflicts that may arise during the leasing process.
  • Ensure compliance with Fair Housing regulations and company policies in all leasing activities.
  • Assist in the management of facilities by coordinating maintenance requests and ensuring properties are well-maintained.
  • Utilize property management software, such as Yardi, to track leads, applications, and tenant communications.
  • Build and maintain strong relationships with current and prospective tenants through effective customer relationship management.

Requirements:

  • Proficiency in Yardi or similar property management software is preferred.
  • Strong understanding of Fair Housing regulations and compliance requirements.
  • Experience in facilities management is a plus.
  • Excellent customer service skills with a focus on relationship building.
  • Ability to manage conflicts effectively and professionally.
  • Strong administrative skills with attention to detail in documentation and reporting.
  • Proven ability to upsell properties and enhance tenant satisfaction.
  • Knowledge of property management practices and relevant laws is beneficial.


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