Current jobs related to Mazda Financial Services Customer Support Specialist - Plano, Texas - Toyota Motor Sales, U.S.A., Inc.

  • Financial Service Representative

    3 days ago

    Plano, Texas, United States Texans Credit Union Full time

    Company OverviewTexans Credit Union is a leading financial institution dedicated to providing exceptional customer service and financial solutions to our members.As a Financial Service Representative, you will play a vital role in delivering outstanding customer support and promoting our credit union products and services.Job DescriptionJob Purpose and...

  • Support Operations Specialist

    1 month ago

    Plano, Texas, United States Capital One Financial Corp Full time

    Job Title: Support Operations SpecialistCapital One Financial Corp is seeking a highly skilled Support Operations Specialist to provide onsite customer support for a geographically dispersed enterprise workforce.Key Responsibilities:Provide technology support operations to ensure seamless customer experienceCollaborate with cross-functional teams to resolve...

  • Customer Service Representative

    4 weeks ago

    Plano, Texas, United States Toyota Motor Sales, U.S.A., Inc. Full time

    Job Title: Customer Assistance SpecialistWe are seeking a highly motivated and customer-focused Customer Assistance Specialist to join our team at Toyota Financial Services. As a key member of our Central Customer Assistance Team, you will play a critical role in providing exceptional customer service and support to our clients.Job Summary:The Customer...

  • IT Support Specialist

    4 weeks ago

    Plano, Texas, United States Tyler Technologies Full time

    Job Title: IT Helpdesk SpecialistThe IT Helpdesk Specialist is a critical role within Tyler Technologies, providing tier one phone support for employee computing needs. This position requires a strong customer service focus, with prior general Information Technology knowledge of computer systems, software, and applications.Key Responsibilities:Provide...

  • Service Desk Support Specialist

    2 weeks ago

    Plano, Texas, United States United Software Group Full time

    Job Title: Service Desk Support SpecialistJob Summary: We are seeking a skilled Service Desk Support Specialist to join our team at United Software Group. The ideal candidate will have experience in a Service Desk Analyst role, providing IT support in a global organization. Key responsibilities include delivering customer service through multiple channels,...

  • IT Support Specialist

    1 month ago

    Plano, Texas, United States Tyler Technologies Full time

    Job Title: IT Helpdesk SpecialistJob Summary:The IT Helpdesk Specialist provides tier one phone support for Tyler's employee computing needs. This role requires a strong customer service focus, with prior general Information Technology knowledge of computer systems, software, and applications.Key Responsibilities:Provide end-user support for Tyler's internal...

  • Customer Service Liaison

    4 weeks ago

    Plano, Texas, United States Management Support Full time

    Join Our Team as a Courtesy OfficerWe are seeking a highly organized and responsible individual to join our team as a Courtesy Officer at our Management Support property. As a key member of our team, you will be responsible for providing exceptional resident service and ensuring a positive living experience for our residents.About the Role:Provide excellent...

  • IT Support Specialist

    2 weeks ago

    Plano, Texas, United States Tyler Technologies Full time

    Job SummaryWe are seeking a highly skilled IT Helpdesk Specialist to provide tier one phone support for our employee computing needs. The ideal candidate will have a strong customer service focus, with prior general Information Technology knowledge of computer systems, software, and applications.Key ResponsibilitiesProvide end-user support for our internal...

  • Service Desk Support Specialist

    1 week ago

    Plano, Texas, United States Regional Management Corp. Full time

    Regional Management Corp. is seeking a highly skilled Service Desk Support Specialist to join our team. As a Service Desk Support Specialist, you will be responsible for providing high-quality technical support to our customers via phone, email, and in-person. Your primary goal will be to resolve technical issues in a timely and efficient manner, ensuring...

  • Financial Planning Specialist

    2 weeks ago

    Plano, Texas, United States Jobot Full time

    Financial Planning SpecialistWe are seeking a highly motivated and detail-oriented Financial Planning Specialist to join our team at Jobot. As a key member of our finance team, you will play a critical role in developing and implementing financial strategies that drive business growth and success.Key Responsibilities:Develop and implement financial plans and...

  • Accounting Support Specialist

    5 days ago

    Plano, Texas, United States Tapcheck Inc. Full time

    Job Title: Accounting Support SpecialistWe are seeking a highly skilled Accounting Support Specialist to join our team at Tapcheck Inc. This role will play a crucial part in ensuring the accuracy and timeliness of our financial records.Key Responsibilities:Prepare and process payroll to ensure compliance with federal, state, and local tax regulations.Perform...

  • Client Support Specialist

    3 weeks ago

    Plano, Texas, United States Zelis Healthcare Full time

    Job Title: Client Support SpecialistAt Zelis Healthcare, we are seeking a highly skilled Client Support Specialist to join our team. As a Client Support Specialist, you will serve as the primary point of contact for multiple clients, providing exceptional support and guidance in the processing of claims communications, payments, and ID cards.Key...

  • Customer Support Specialist

    2 weeks ago

    Plano, Texas, United States Tipalti Full time

    Job SummaryThe Customer Support Engineer will work closely with customers to identify and resolve technical issues and needs. This role requires strong problem-solving skills, excellent communication, and the ability to work in a fast-paced environment.Key Responsibilities:Respond to customer inquiries and issues through ZendeskInvestigate, troubleshoot, and...

  • Telecom Support Specialist

    2 weeks ago

    Plano, Texas, United States Regal Staffing Services Full time

    Telecom Support Technician Job DescriptionRegal Staffing Services is seeking a skilled Telecom Support Technician to join our team in the Plano, TX area. As a key member of our technical support team, you will be responsible for providing top-notch support to our customers.Key Responsibilities:Provide technical support to customers via phone and email,...

  • Telecom Support Specialist

    3 weeks ago

    Plano, Texas, United States Regal Staffing Services Full time

    Telecom Support Technician Job DescriptionRegal Staffing Services is seeking a skilled Telecom Support Technician to join our team in the Plano, TX area. As a key member of our technical support team, you will be responsible for providing top-notch support to our customers.Key Responsibilities:Provide technical support to customers via phone and email,...

  • Financial Services Professional

    2 weeks ago

    Plano, Texas, United States Atria Wealth Solutions Full time

    Financial Advisor - Investment and Retirement PlanningCUSO Financial Services, LP (CFS) is seeking a Financial Advisor to provide investment and retirement planning services for its members in the Plano, TX area.About the RoleThe Financial Advisor will be responsible for identifying and evaluating customer needs for financial services, assessing the...

  • Telecom Support Specialist

    5 days ago

    Plano, Texas, United States Regal Staffing Services Full time

    We are seeking a skilled Telecom Support Technician to join our team at Regal Staffing Services. This role is based in a warehouse located in the Plano, TX area.Key Responsibilities:Provide technical support to customers via phone and troubleshoot complex issues.Research and resolve escalated technical issues, logging all calls into a database.Conduct...

  • Risk Management Specialist

    6 days ago

    Plano, Texas, United States Capital One Financial Corp Full time

    Job SummaryCapital One Financial Corp is seeking a highly skilled Risk Management Specialist to join our team. As a Risk Management Specialist, you will be responsible for providing professional risk judgment that enables business partners to tackle major company challenges.Key ResponsibilitiesDevelop a deep understanding of business strategies, products,...

  • Service Desk Support Specialist

    1 week ago

    Plano, Texas, United States Regional Management Corp. Full time

    Job SummaryRegional Management Corp. is seeking a highly skilled Service Desk Support Specialist to join our team. As a Service Desk Support Specialist, you will be responsible for providing high-quality technical support to our customers through various channels, including phone, email, and in-person.Key ResponsibilitiesProvide technical support for...

  • Telecom Support Specialist

    1 week ago

    Plano, Texas, United States Regal Staffing Services Full time

    Job Summary:Regal Staffing Services is seeking a skilled Telecom Support Technician to join our team. As a Telecom Support Technician, you will be responsible for providing technical support to customers, troubleshooting and resolving complex issues, and providing on-site technical support at customer locations.Key Responsibilities:Provide technical support...

Mazda Financial Services Customer Support Specialist

2 months ago

Plano, Texas, United States Toyota Motor Sales, U.S.A., Inc. Full time
About the Role

We are seeking a highly motivated and customer-focused individual to join our Mazda Financial Services team as a Customer Care Advocate. In this role, you will be responsible for providing exceptional customer service to our valued customers, dealers, and third parties.

Key Responsibilities
  • Utilize effective communication skills to efficiently and accurately resolve inbound customer inquiries, including payments, title inquiries, account status and maintenance, website questions and registration, and general questions.
  • Service customer needs through inbound and outbound calling strategies designed to partner with customers to create solutions to resolve delinquency with an emphasis on mutually beneficial negotiations and financial solutions.
  • Support strong brand connections with our dealers by answering dealer and area sales manager inquiries via phone and email, including but not limited to, titling inquiries, originations, lease end, customer inquiries, and program eligibility.
  • Support various processing functions, including email, databases, SharePoint, queue management, and additional miscellaneous tasks, requiring attention to detail, process steps, time management, and efficiency.
  • Communicate with other workgroups regarding titles, customer service, insurance, and third parties, such as DMVs, dealerships, and attorneys for legal accounts.
Requirements
  • High school education or equivalent.
  • Excellent verbal and written communication skills, including interpersonal skills.
  • Self-starter and independent, team-oriented, and results-driven.
  • Strong organizational skills and attention to detail.
  • Ability to effectively multitask.
  • Working knowledge of Microsoft Office applications (Word, Excel, etc.).
  • Quick learner who can utilize resources and tools as issues arise during a call.
Preferred Qualifications
  • 2-5 years of customer service experience.
About Toyota

At Toyota Motor Sales, U.S.A., Inc., we value our talented employees and strive to help them grow professionally. We are committed to creating a work environment built on teamwork, flexibility, and respect. Our industry-leading benefits and career development opportunities include professional growth and development programs, tuition reimbursement, and comprehensive health care and wellness plans for your entire family.

What We Offer
  • A work environment built on teamwork, flexibility, and respect.
  • Professional growth and development programs to help advance your career.
  • Tuition reimbursement.
  • Team Member Vehicle Purchase Discount.
  • Toyota Team Member Lease Vehicle Program (if applicable).
  • Comprehensive health care and wellness plans for your entire family.
  • Flexible work options based on business needs.
  • Toyota 401(k) Savings Plan featuring a company match, as well as an annual retirement contribution from Toyota regardless of whether you contribute.
  • Paid holidays and paid time off.
  • Referral services related to prenatal services, adoption, childcare, schools, and more.
  • Tax-Advantaged Accounts (Health Savings Account, Health Care FSA, Dependent Care FSA).