Process Engineer

1 week ago


Charlotte, North Carolina, United States Truist Inc Full time
Job Description

This is a challenging and rewarding role that requires a strong understanding of business processes and a passion for continuous improvement. As a Process Engineer at Truist Inc, you will be responsible for designing and implementing process-oriented solutions that drive business results and improve operational efficiency.

Key Responsibilities
  • Develop and implement process models and procedures that meet business needs
  • Collaborate with operations partners to identify opportunities for improvement and develop solutions
  • Facilitate sessions to set direction and create change for business processes
  • Design and implement process-oriented solutions and ensure adequate change management and adoption across all levels of the organization
  • Provide oversight and ensure overall quality of junior teammates' key tasks and delivery
Requirements
  • College Degree or equivalent education, or commensurate training and work-related experience
  • Certified Six Sigma Green Belt with two years' experience applying the methodology
  • Four years of project analyst or relevant industry experience in banking, financial services, or other services industry
  • Experience leading optimization projects in financial services or transactional-based processes
  • Ability to use research and data analytics to diagnose problems, recommend action plans to resolve issues, and drive business decisions
  • Ability to lead cross-functional teams without formal authority
  • Excellent skills in presentation, facilitation, communication, and negotiation
  • Solid understanding of program and project management disciplines, techniques, and approaches
Preferred Qualifications
  • Master's degree in business, engineering, design, or technology field; banking or financial management education
  • Deep knowledge of with operational and technical environments of financial institutions, including knowledge of applicable banking laws and regulations
  • Business Process Management (BPM) experience
  • Certified Project Management Professional
Benefits

Truist offers a comprehensive benefits package, including medical, dental, vision, life insurance, disability, accidental death and dismemberment, tax-preferred savings accounts, and a 401k plan. Teammates also receive no less than 10 days of vacation (prorated based on date of hire and by full-time or part-time status) during their first year of employment, along with 10 sick days (also prorated), and paid holidays.

Truist is an Equal Opportunity Employer that does not discriminate against individuals on the basis of race, gender, color, religion, citizenship or national origin, age, sexual orientation, gender identity, disability, veteran status or other classification protected by law.


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