Network Infrastructure Specialist
4 days ago
**Job Overview:**
We are seeking a highly skilled Network Technical Support Specialist to join our team at TEKsystems. This is an exciting opportunity for someone with strong Cisco networking skills and good VOIP experience to work on one of the largest network support teams in the United States.
About the Role:
The successful candidate will have the opportunity to help manage and implement a nationwide roll out of Cisco UCCE VOIP, including CVP, UCM, and ICM. They will be responsible for supporting the current Cisco Data network and will be responsible for supporting the converged Data Network with the new VOIP technologies.
Responsibilities:
- Support the entire State Farm enterprise network, ensuring minimal downtime and maximum efficiency.
- Collaborate with cross-functional teams to implement new technologies and resolve complex issues.
- Analyze and troubleshoot network problems, using tools like HP Service Manager and Splunk.
- Work closely with AT&T to resolve circuit-related issues and ensure timely resolution.
- Maintain accurate records and documentation of incidents and resolutions.
Requirements:
- 4+ years of experience supporting LAN/WAN networks, including troubleshooting T1s and similar circuits.
- Experience working with LECs and troubleshooting Cisco routers and switches.
- Strong phone support and customer service experience.
- Excellent analytical and problem-solving skills, with ability to work under pressure.
Benefits:
- Competitive salary: $70,000 - $90,000 per year.
- Ongoing training and development opportunities.
- A collaborative and dynamic work environment.
- 100% remote work arrangement.
About Us:
We are a leading IT staffing company that connects talented professionals with top employers. We offer a wide range of benefits, including flexible scheduling, competitive pay, and ongoing professional development opportunities. If you're passionate about technology and committed to delivering exceptional results, we'd love to hear from you
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