Customer Service Expert

4 days ago


Rocky Point, New York, United States John Fischer - State Farm Agent Full time
Join Our Team: A High-Energy, Customer-Centered Agency with a Family-First Culture

We are a dynamic and growing agency looking for a skilled Customer Service Expert to join our team. As a key member of our service team, you will be responsible for providing exceptional customer service and support to our clients.

Key Responsibilities:
  • Establish customer relationships and follow up with customers as needed.
  • Use a customer-focused, needs-based review process to educate customers about insurance options.

Requirements:
  • Interest in marketing products and services based on customer needs
  • Excellent communication skills - written, verbal and listening
  • People-oriented
  • Detail oriented
  • Proactive in problem solving
  • Able to learn computer functions
  • Ability to work in a team environment
  • Bilingual Spanish preferred

Benefits:
  • 401(k)
  • Bonus based on performance
  • Competitive salary: $55,000 - $75,000 per year
  • Flexible schedule
  • Health insurance
  • Opportunity for advancement
  • Paid time off
  • Training & development


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