Customer Service Specialist
4 days ago
Michaels is a dynamic retailer offering a unique shopping experience to customers across North America.
Job TitleWe are seeking a skilled Customer Service Specialist to join our team. As a member of our store maintenance team, you will be responsible for delivering exceptional customer service, maintaining a clean and safe environment for customers and staff, and performing various tasks related to store maintenance.
Key Responsibilities- Deliver friendly customer service and help customers shop our store and find what they're looking for.
- Maintain a high standard of overall look and feel of the store.
- Collects and disposes of trash following approved procedures.
- Dust and damp mops floors following approved procedures.
- Moves equipment and products for proper cleaning and places products back in correct placement.
- Cleans assigned areas with the use of assigned materials and equipment.
- May require mixing water and detergents in containers to prepare cleaning solutions according to specifications.
- Deep clean key areas of the store including but not limited to bathrooms, breakrooms, entry ways and other high traffic areas to maintain a clean, safe environment for customers and staff.
- Must keep cleaning equipment neat and orderly; notify supervisor of supply needs in advance for replenishment.
To be successful in this role, you should have:
- Retail and/or cleaning experience preferred.
- The ability to remain standing for long periods of time.
- The ability to move throughout the store.
- Regular bending, lifting, carrying, reaching and stretching.
- Lifting heavy boxes and accessing high shelves by ladder or similar equipment.
We offer a comprehensive benefits package, including:
- Total Base Pay Range: $17.00 - $19.70 per hour.
- Health insurance (medical, dental, and vision).
- Paid time off.
- Tuition assistance.
- Generous employee discounts.
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