Hotel Guest Services Coordinator
2 weeks ago
We are seeking a highly organized and detail-oriented individual to join our Housekeeping team as a Hotel Guest Services Coordinator. As a key member of our team, you will be responsible for ensuring that our guest rooms meet the highest standards of cleanliness and comfort.
About Our Hotel
Welcome to Hampton Inn & Suites, a 96-room hotel located right off of Highway 75. We pride ourselves on providing exceptional service and clean, comfortable accommodations to our guests.
Your Key Responsibilities
- Conduct thorough inspections of guest rooms to ensure they meet our high standards of cleanliness and comfort.
- Work closely with our Executive Housekeeper to identify areas for improvement and implement changes to enhance the guest experience.
- Develop and maintain a deep understanding of our hotel's policies and procedures to ensure seamless communication with guests and colleagues.
- Provide exceptional customer service to our guests, responding promptly to their needs and concerns.
Requirements
- A minimum of one year of experience in a related field, such as housekeeping or hospitality.
- Excellent verbal and written communication skills, with the ability to work effectively with colleagues and guests from diverse backgrounds.
- A proven track record of attention to detail and ability to multitask in a fast-paced environment.
- A commitment to delivering exceptional service and exceeding guest expectations.
Benefits
We offer a competitive salary range of $13-$14 per hour, depending on experience, plus benefits including health insurance, paid time off, and opportunities for professional growth and development.
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