Claims Litigation Case Manager

1 week ago

Tampa, Florida, United States USAA Full time

The Opportunity

This position is a work type (3 days in office) and can be based in one of the following locations: San Antonio, TX; Phoenix, AZ; Colorado Springs, CO; Chesapeake, VA; or Tampa, FL. Hybrid roles help employees gain the best of both worlds – collaborating in-person in the office and working from home when needed to achieve focused results.

You will be responsible for handling moderately complex litigation arising out of the auto contract in compliance with state laws and regulations, to include crafting strategy for defense or settlement, evaluating, negotiating, and collaborating with defense counsel to secure appropriate resolution. Accountable for delivering a concierge level of outstanding member service through setting appropriate expectations, proactive communications, advice, and empathy.

What you'll do:

  • Manages moderately complex litigation to include serious injury or property damage, questionable damages, questionable liability, and questionable coverage issues.
  • Applies intermediate knowledge of claims litigation processes.
  • Proactively manages litigation and acts as liaison with members, internal and external counsel.
  • Clearly documents litigation strategy, litigation budget, investigation, evaluation, negotiation, settlement, and trial decisions.
  • Represents USAA at mediations, case conferences, and/or trials.
  • Reviews, audits, and approves legal fees and expenses.
  • Partners and/or advises law firm vendors to facilitate timely lawsuit resolution.
  • Holds law firm vendors accountable for following Defense Counsel Litigation Handling Requirements.
  • Recognizes and solves routine and intermediate issues arising out of legal case management.
  • Follows practices and processes to achieve results to positively impact the quality, timeliness, and efficiency of the team; proactively finds opportunities to improve processes.
  • Interacts with membership, attorneys, and management to advise on moderately complex litigation.
  • Ensures members receive high levels of service from themselves and law firm vendors.
  • MAY act as an informal resource for team members.
  • Ensure risks associated with business activities are effectively identified, measured, monitored, and controlled in accordance with risk and compliance policies and procedures.

The above description reflects the details considered necessary to describe the principal functions of the job and should not be construed as a detailed description of all the work requirements that may be performed in the job.

What you have:

  • Bachelor's degree; OR 4 years of related experience (in addition to the minimum years of experience required) may be substituted in lieu of degree.
  • 4 years work experience handling liability and first-party claims or progressive experience in litigation.
  • 2 years customer contact experience.
  • Claims adjusters license in assigned state or ability to acquire license within 3 months.
  • Demonstrated negotiation and customer service skills.
  • Excellent communication skills with experience as an effective liaison between partners, members, outside counsel, and management.
  • Knowledge of P&C policies state laws.
  • Knowledge of regulatory compliance related to claims and claims litigation.
  • Experience handling large loss auto, property, or commercial.
  • Knowledge of Microsoft Office tools to include Word, Excel, and PowerPoint.

What sets you apart:

  • 5+ years' experience handling casualty liability claims to include bodily injury and uninsured/underinsured motorist bodily injury claims.
  • 2+ years' direct handling of Auto Bodily Injury and Uninsured/Underinsured Motorist Litigation to resolution.
  • Familiarity with injury claims litigation processes
  • Continuing Education to include any relevant insurance designations (SCLA, CPCU, AIC, etc.).

What we offer:

Compensation: USAA has an effective process for assessing market data and establishing ranges to ensure we remain competitive. You are paid within the salary range based on your experience and market data of the position. The actual salary for this role may vary by location. The salary range for this position is: $81,770 - $147,190.

Employees may be eligible for pay incentives based on overall corporate and individual performance and at the discretion of the USAA Board of Directors.

Benefits: At USAA our employees enjoy best-in-class benefits to support their physical, financial, and emotional wellness. These benefits include comprehensive medical, dental, and vision plans, 401(k), pension, life insurance, parental benefits, adoption assistance, paid time off program with paid holidays plus 16 paid volunteer hours, and various wellness programs. Additionally, our career path planning and continuing education assists employees with their professional goals.

  • Claims Litigation Case Manager

    4 weeks ago

    Tampa, Florida, United States USAA Full time

    The OpportunityThis role is a work type (3 days in office) and can be based in one of the following locations: San Antonio, TX; Phoenix, AZ; Colorado Springs, CO; Chesapeake, VA; or Tampa, FL. Hybrid roles help employees gain the best of both worlds – collaborating in-person in the office and working from home when needed to achieve focused results.You...

  • Technical Claims Examiner

    4 weeks ago

    Tampa, Florida, United States VetJobs Full time

    Job SummaryVetJobs is seeking a skilled Technical Claims Examiner to join our team. As a Technical Claims Examiner, you will be responsible for investigating, evaluating, and resolving assigned General Liability Bodily Injury and Property Damage claims.Key ResponsibilitiesInvestigate and evaluate claims to determine liability and damagesDevelop and implement...

  • Insurance Claims Director

    4 weeks ago

    Tampa, Florida, United States Slide Full time

    Job SummaryWe are seeking an experienced Insurance Claims Director to join our team at Slide. As a key member of our leadership team, you will be responsible for overseeing the management of complex claims and leading a team of claims professionals.Key Responsibilities:Supervise and develop a team of claims managers and examiners.Oversee the inventory of...

  • Technical Claims Specialist

    4 days ago

    Tampa, Florida, United States Travelers Insurance Full time

    **Job Summary**We are seeking a highly skilled Technical Claims Specialist to join our General Liability team. As a Technical Claims Specialist, you will be responsible for investigating, evaluating, reserving, negotiating, and resolving assigned General Liability Bodily Injury and Property Damage claims.**Key Responsibilities**Directly handle assigned...

  • Litigation Attorney

    1 month ago

    Tampa, Florida, United States Kubicki Draper Full time

    Job OpportunityWe are seeking an experienced Associate Attorney to join our team at Kubicki Draper. The ideal candidate will have a strong background in insurance defense litigation, particularly in bodily injury and catastrophic injury claims.Key ResponsibilitiesManage and litigate complex bodily injury claims, including third-party claims and personal...

  • Plaintiff Litigation Attorney

    4 weeks ago

    Tampa, Florida, United States Jobot Full time

    Job SummaryWe are seeking a highly skilled Plaintiff Litigation Associate Attorney to join our commercial litigation team in our San Francisco Bay Area and Santa Monica offices. As a key member of our team, you will be responsible for handling complex litigation cases, managing discovery, and working collaboratively with diverse teams of attorneys and...

  • Claim Director

    4 weeks ago

    Tampa, Florida, United States Chubb Full time

    Job SummaryThis role is focused on technical claim handling for Chubb's Commercial Direct Handle Claims Team. As a key member of the team, you will manage auto and general liability claims, both litigated and non-litigated, under both primary and excess policies. Your responsibilities will include investigating loss facts, damages, and risk transfer...

  • Florida Workers' Compensation Claims Specialist

    4 weeks ago

    Tampa, Florida, United States CorVel Enterprise Comp, Inc. Full time

    Job SummaryWe are seeking a highly skilled Florida Workers' Compensation Claims Specialist to join our team at CorVel Enterprise Comp, Inc. The ideal candidate will have a strong background in managing complex workers' compensation claims, with a focus on delivering exceptional customer service and achieving the best possible outcomes for our clients.The...

  • Flood Insurance Litigation Attorney

    1 month ago

    Tampa, Florida, United States Kuhn Raslavich, P.A. Full time

    Job Title: Flood Claim AttorneyKuhn Raslavich, P.A. is seeking a highly skilled and experienced Flood Claim Attorney to join our team in Tampa, Orlando, and Boca Raton, Florida.Job SummaryWe are looking for a talented attorney with a strong background in flood insurance litigation to handle cases where the firm represents property owners in flood insurance...

  • Claims Adjuster

    2 weeks ago

    Tampa, Florida, United States Quality Carriers Full time

    Job SummaryQuality Carriers, a leading tank trucking company, seeks a skilled Claims Examiner to join our team. As a Claims Examiner, you will be responsible for investigating and resolving claims in a timely and cost-effective manner.Key ResponsibilitiesConduct thorough investigations of claims to determine liability and damages.Negotiate settlements with...

  • Claims Supervisor

    4 weeks ago

    Tampa, Florida, United States Chubb Full time

    Job SummaryThis role is focused on technical claim handling for Chubb's Commercial Direct Handle Claims Team. The successful candidate will manage auto and general liability claims, both litigated and non-litigated, under both primary and excess policies.The ideal candidate will be accountable for the handling and disposition of claims, including...

  • Plaintiff Litigation Attorney

    1 month ago

    Tampa, Florida, United States Jobot Full time

    Job OpportunityWe are seeking a litigation associate with 3-5 years of experience to join our commercial litigation team in our San Francisco Bay Area and Santa Monica offices.Key Responsibilities:Manage complex discovery and electronic stored information (ESI)Take depositions and argue motions in courtWork collaboratively with diverse teams of attorneys and...

  • Flood Insurance Claim Specialist

    3 weeks ago

    Tampa, Florida, United States Kuhn Raslavich, P.A. Full time

    Flood Claim Attorney PositionKuhn Raslavich, P.A., a plaintiff's civil litigation firm, seeks an experienced attorney to handle and litigate flood insurance claims. The attorney will represent property owners in flood insurance and first-party insurance disputes.Job DutiesHandling cases involving flood insurance disputesDrafting and arguing motions in...

  • Senior Claims Specialist, General Liability

    4 weeks ago

    Tampa, Florida, United States Travelers Insurance Full time

    Job Title: Senior Claims Specialist, General LiabilityWe are seeking a highly skilled Senior Claims Specialist to join our team at Travelers Insurance. As a Senior Claims Specialist, you will be responsible for investigating, evaluating, and resolving General Liability Bodily Injury and Property Damage claims.Key Responsibilities:Investigate and evaluate...

  • Commercial Property Claims Adjuster

    4 weeks ago

    Tampa, Florida, United States Sedgwick Full time

    At Sedgwick, we're committed to taking care of people, and that starts with taking care of our colleagues. As a Commercial Property Claims Adjuster, you'll be part of a culture that values caring and supports your growth and well-being. You'll have the flexibility to balance your work and personal life, and the opportunity to make a meaningful impact every...

  • Litigation Attorney

    4 weeks ago

    Tampa, Florida, United States Jobot Full time

    Job DetailsWe are seeking an experienced Litigation Attorney to join our boutique litigation firm in Downtown Tampa. This role offers an exciting opportunity to work on a variety of complex litigation matters, providing legal advice and guidance, managing case strategy, and representing our clients in court.Responsibilities:Represent clients in all stages of...

  • Litigation Attorney

    4 weeks ago

    Tampa, Florida, United States Jobot Full time

    Job SummaryWe are seeking an experienced Litigation Attorney to join our boutique litigation firm in Downtown Tampa. The ideal candidate will have a keen interest in litigation, a strong understanding of the legal system, and an ability to work well under pressure.Key ResponsibilitiesRepresent clients in all stages of litigation, including pre-trial, trial,...

  • Flood Insurance Litigation Attorney

    4 weeks ago

    Tampa, Florida, United States Kuhn Raslavich, P.A. Full time

    Flood Insurance Litigation Attorney OpportunityKuhn Raslavich, P.A. is seeking a highly skilled and experienced Flood Insurance Litigation Attorney to join our team in Tampa, Orlando, and Boca Raton, Florida.Job Summary: We are looking for a mid to senior-level attorney with expertise in handling and litigating flood insurance claims. The ideal candidate...

  • Senior Claims Examiner, General Liability

    4 weeks ago

    Tampa, Florida, United States VetJobs Full time

    Job DescriptionAt VetJobs, we are seeking a highly skilled Senior Claims Examiner, General Liability to join our team. As a key member of our claims department, you will be responsible for investigating, evaluating, and resolving assigned General Liability Bodily Injury and Property Damage claims.Key Responsibilities:Investigate and evaluate claims to...

  • Experienced Property Insurance Litigator

    7 days ago

    Tampa, Florida, United States Kuhn Raslavich, P.A. Full time

    Job OpportunityProperty Insurance LitigatorKuhn Raslavich, P.A. is a plaintiff's civil litigation firm with locations in Tampa, Orlando, and Boca Raton, Florida.We are seeking a mid to senior-level attorney with property insurance litigation experience. As a key member of our team, you will be responsible for handling cases where we represent property owners...