Computer Systems Support Specialist

3 weeks ago


Hurlburt Field, Florida, United States Tyonek Native Corporation Full time

Job Summary

We are seeking a highly skilled Computer Help Desk and Systems Support professional to join our team at Tyonek Native Corporation. As a key member of our IT support team, you will be responsible for providing top-notch technical assistance to our internal and external customers.

Responsibilities

* Provide desktop support and troubleshoot technical issues with hardware, software, and network systems
* Configure and manage information systems, including setting up service for internal and external customers
* Address trouble tickets in a timely and efficient manner, following established priorities and response times
* Run system diagnostics, identify causes of hardware, software, and network system failures, and document all information systems repairs
* Install and configure software operating systems and applications
* Maintain computer support systems hardware/software maintenance records
* Install, maintain, and repair computer and electronic systems for internal and external networks
* Conduct routine and hands-on system touch maintenance for desktop systems, peripheral devices, mission, and TMS systems
* Perform repairs to hardware, software, or peripheral equipment, following design or installation specifications
* Monitor information systems for security compliance and provide patch maintenance
* Develop training materials and procedures, and train users in the proper use of hardware or software

Requirements

* Must have a TS/SCI clearance
* DoDI 8570.1m IAT Level II certification
* Associate's Degree and 4 years experience OR High School/GED and 7 years experience

Work Environment

* Must be able to walk or stand on level and/or inclined surfaces and sit for extended periods of time
* Must be able to routinely climb/descend stairs
* On occasion must be able to lift 30 pounds
* Must be able to routinely grasp or handle objects, use finger dexterity, bend elbows/knees, and reach above/below shoulders
* Works in a normal office environment with controlled temperature and lighting conditions

Equal Opportunity Employer

Tyonek Native Corporation is an Equal Employment Opportunity Employer and a VEVRAA governed Federal Contractor who affords equal employment opportunities to protected veterans and people with disabilities.



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