Travel Experience Coordinator
3 weeks ago
Cruise Coordinator Job Description
We are seeking a highly motivated and experienced Cruise Coordinator to join our team at Cruizeez. As a key member of our sales team, you will be responsible for connecting with clients, recommending cruise packages, and providing exceptional customer service. With a focus on delivering unforgettable travel experiences, we offer a supportive and inclusive company culture, as well as opportunities for professional growth and development.
Responsibilities:
- Engage with potential clients to understand their cruise vacation desires.
- Research and present various cruise options, destinations, and itineraries that cater to clients' needs.
- Collaborate with cruise lines, suppliers, and partners to negotiate the best deals and value-added perks for clients.
- Assist clients in making informed decisions by providing detailed information about cruise amenities, activities, and onboard services.
- Manage the booking process, including reservations, payments, and documentation.
- Provide exceptional customer service throughout the pre- and post-cruise phases to ensure client satisfaction.
Requirements:
- Proven experience in the travel industry, preferably with expertise in cruise vacation planning.
- Strong communication skills, both written and verbal.
- Self-motivated and results-driven attitude, comfortable working on a commission-only basis.
- Exceptional customer service skills and a genuine desire to create memorable travel experiences.
- Ability to work independently, manage your time effectively, and stay organized.
- Proficiency with computers.
- Must reside in the U.S.
- Must be at least 18 years of age.
Benefits:
- Flexible remote work environment, allowing you to work from anywhere.
- Ability to create your own schedule.
- Uncapped commission.
- Access to industry training and professional development resources.
- Opportunity to collaborate with a diverse team of travel enthusiasts.
- Supportive and inclusive company culture.
- Business opportunity.
- Discounts on personal travel experiences and cruises.
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