Residential Ambassador

3 days ago


Oklahoma City, Oklahoma, United States NE Property Management Full time
Job Description

The First Residences at the First National Center is seeking a highly skilled Residential Ambassador to provide exceptional customer service to residents and visitors. The ideal candidate will have a friendly personality, excellent communication skills, and the ability to maintain high ethical standards.

Key Responsibilities
  1. Schedule and manage the concierge team
  2. Provide exceptional customer service to residents and visitors
  3. Answer questions about the building and amenities
  4. Address complaints and requests from residents and visitors
  5. Maintain the security and integrity of the building's keys
  6. Ensure a smooth transition between shifts
  7. Develop and implement strategies to improve customer service
  8. Train and mentor new concierge team members
  9. Participate in resident events and activities
Requirements
  • Previous experience in customer service, concierge, or a related field
  • Excellent communication and interpersonal skills
  • Able to work independently and as part of a team
  • High school diploma or equivalent required; bachelor's degree preferred
  • Ability to lift 25 pounds and stand for long periods
Benefits

NE Property Management offers a competitive salary, paid time off, and opportunities for professional growth and development.

The estimated salary for this role is $55,000 - $65,000 per year, depending on experience.



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