Customer Service Representative

1 month ago


Poquoson, Virginia, United States Government Employees Insurance Company Full time

Customer Service Representative – Virginia Beach, VA

**About the Role**

We're seeking a skilled Customer Service Representative to join our team in Virginia Beach, VA. As a key member of our customer service team, you'll be responsible for providing exceptional service to our policyholders, answering billing questions, making policy changes, and providing recommendations.

**Key Responsibilities**

* Provide personalized service to policyholders, addressing their concerns and resolving issues in a timely and professional manner
* Answer billing questions, make policy changes, and provide recommendations to policyholders
* Work in a fast-paced, high-volume call center environment, handling multiple calls and tasks simultaneously
* Collaborate with colleagues to achieve team goals and objectives

**What We Offer**

* Competitive salary: $20.35 per hour / $41,005.25 annually
* Opportunities for career growth and professional development
* Comprehensive benefits package, including medical, dental, and vision insurance, paid vacation and sick leave, and 401(k) plan
* Tuition reimbursement and paid training and licensures

**Requirements**

* High school diploma or equivalent required
* Excellent communication and interpersonal skills
* Ability to work in a fast-paced environment and adapt to changing situations
* Strong problem-solving and analytical skills
* Ability to learn new skills and adjust to changes quickly

**Equal Employment Opportunity**

GEICO is an equal employment opportunity employer and welcomes applications from diverse candidates. We are committed to creating an inclusive work environment that values diversity, equity, and inclusion.



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