Insurance Customer Service Agent

4 weeks ago


Poquoson, Virginia, United States Government Employees Insurance Company Full time
Customer Service Representative - Insurance

We are seeking a skilled Customer Service Representative to join our team at Government Employees Insurance Company. As a Customer Service Representative, you will be responsible for providing exceptional service to our policyholders, handling billing inquiries, making policy changes, and offering recommendations.

Key Responsibilities:

  • Provide outstanding customer service to policyholders
  • Handle billing inquiries and make policy changes
  • Offer recommendations to policyholders
  • Work effectively in a fast-paced call center environment

Requirements:

  • Experience in providing excellent customer service
  • Effective communication and empathy
  • Ability to thrive in a high-volume call center
  • Willingness to learn and adapt
  • Strong computer skills
  • Minimum high school diploma or equivalent

Benefits:

  • Medical, Dental, and Vision Insurance
  • Paid Vacation, Sick, and Parental Leave
  • 401(k) Plan
  • Tuition Reimbursement
  • Paid Training and Licensures

GEICO is an Equal Opportunity Employer:

We provide equal employment opportunities to all individuals, promoting a fair and inclusive work environment free from discrimination and harassment. We also reasonably accommodate qualified individuals with disabilities, promoting mutual respect among all associates and applicants.



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