Customer Service Representative

4 days ago


Winchester, Virginia, United States Public Storage Full time

We are seeking a Customer Service Representative to join our team at Public Storage. As a representative, you will be responsible for providing exceptional customer service and support to our clients.

Job Description

As a key member of our team, you will work independently at multiple locations, spending time both inside and outside the facilities. Your primary responsibility will be to assess customer storage needs and make suggestions, including selling packing and moving supplies. You will also conduct daily storage unit inspections to confirm inventory and availability, ensuring spaces are ready to rent.

Physical Requirements

To perform this role successfully, you must be able to transport and lift items weighing up to 35 pounds. Additionally, you should be comfortable walking in/around facilities, spending up to 50% of your time in outdoor environments, including climbing stairs and opening large doors.

Qualifications include experience in customer service centered sales environments, such as retail, restaurant, or fast food. A valid driver's license and access to a reliable vehicle are required, with mileage reimbursement provided for business use.

Benefits

We offer a Total Rewards package, including flexible scheduling, medical, dental, vision, 401k with match, paid time off, sick time, and flex spending. Our employees also receive company-paid life, accidental death insurance, and exclusive vendor discounts. On-site company housing is available at many locations, subject to performance and tenure requirements.



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